Tommie James Brooks III
VA
Summary
Dynamic sales professional with a proven track record at Sherwin-Williams & WIWA, adept in sales strategy development and territory management. Excelled in boosting customer satisfaction and sales revenue through strategic competitor analysis and effective problem-solving. Demonstrates exceptional teamwork and a technical aptitude, ensuring consistent achievement of goals set and fostering long-term client relationships.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Territory Sales Representative
WIWA LP
Williamsburg, VA
01.2020 - 12.2024
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Conducted detailed product demonstrations, showcasing features and benefits to secure client commitments.
- Monitored competitor activities within territory, adapting strategies to maintain competitive edge.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
Branch Manager
Sherwin-Williams
Norfolk, VA
09.2016 - 01.2020
- Oversaw branch operations, including sales, inventory, and team leadership.
- Led a team of professionals to achieve sales objectives and enhance customer satisfaction.
- Implemented process improvements, increasing operational efficiency and profitability.
Spray Equipment Repair Tech.
PPG Paints
Norfolk, VA
09.2010 - 09.2016
- Reduced downtime for essential equipment for customers by promptly addressing malfunctions and troubleshooting issues.
- Improved customer satisfaction through timely completion of repair tasks and providing exceptional service.
- Developed strong professional relationships with vendors, facilitating prompt delivery of quality replacement parts when needed.
- Provided technical support during installation projects, ensuring seamless integration of new equipment into existing systems.
- Established preventive maintenance programs to minimize the risk of unexpected breakdowns or performance issues in critical equipment.
- Streamlined inventory management by maintaining accurate records of spare parts usage and proactively ordering necessary supplies.
- Served as a valuable resource for colleagues seeking guidance on best practices for equipment troubleshooting and repair techniques.
Sales Associate
Home Depot
Norfolk, VA
06.2007 - 08.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
High School Diploma -
Maury High School
Norfolk06-2007
Accomplishments
- Achieved Space X project by introducing different type of equipment for application needs.
- Successfully converted Thomas Built Bus over from competitor to be integrated into assembly line production.
- Collaborated with major distributor to help insure success in the PFP application market.
- Achieved consistent success at Sherwin Williams as Branch Manager by beating sales and margin numbers every year while employed.
Certification
- Graco Certified Repair Technician
- Mi-T-M Pressure Washer Technician
- Graco Basic XP70 and NXT Training
- Titan Products Service Training
- Graco Ecoquip Training
- WIWA Equipment Repair Certification
Timeline
Territory Sales Representative
WIWA LP
01.2020 - 12.2024
Branch Manager
Sherwin-Williams
09.2016 - 01.2020
Spray Equipment Repair Tech.
PPG Paints
09.2010 - 09.2016
Sales Associate
Home Depot
06.2007 - 08.2010
- Graco Certified Repair Technician
- Mi-T-M Pressure Washer Technician
- Graco Basic XP70 and NXT Training
- Titan Products Service Training
- Graco Ecoquip Training
- WIWA Equipment Repair Certification
High School Diploma -
Maury High School
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