Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tommy Cheung

Las Vegas

Summary

Dynamic Sales Associate with a proven track record at Guard Bees Firearms and Training, excelling in customer service and relationship building. Expert in leveraging problem-solving skills and time management to enhance customer loyalty and retention. Demonstrated ability to thrive in high-stress situations, ensuring a standout shopping experience.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses a solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

1
1
year of professional experience

Work History

Sales Associate

Guard Bees Firearms and Training
07.2023 - Current
  • Helped customers locate products and checked store systems for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Bachelor of Science - Hospitality Management

University of Nevada, Las Vegas
Las Vegas, NV
05-2025

Skills

  • Customer Service
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Relationship Building

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Sales Associate

Guard Bees Firearms and Training
07.2023 - Current

Bachelor of Science - Hospitality Management

University of Nevada, Las Vegas
Tommy Cheung