Tommy Gendron
YAVAPAI COUNTY
Cornville,Arizona
1
Certification
33
years of professional experience
Looking to work in a professionally challenging environment where I can utilize and expand upon the skills acquired through my educational and work experience.
Work History
Permit Technician Supervisor
1 Year 7 Months- Managed a team of 10 permit technicians and 3 record technicians.
- Reviewed and processed permit applications for compliance with local regulations.
- Collaborated with various departments to ensure accurate information dissemination.
- Assisted applicants in understanding permitting processes and requirements.
Building Permit Technician II
4 Years- Residential Building Inspector
- Reviewed and processed permit applications to ensure compliance with local regulations.
- Collaborated with city departments to streamline permitting processes and enhance communication.
- Conducted site inspections to verify adherence to permit conditions and zoning laws.
Administrative Assistant Human Resources and Finance
1 Year- Assisted visitors at City Hall by providing information and guidance.
- Prepared and maintained accurate records and documentation for department operations.
Program Services Evaluator- Level 2
Customer Service Representative
15 Years- Managed account services for online savings and certificates of deposit, ensuring client satisfaction
- Facilitated account setup for online savings and certificates of deposit, improving customer engagement
- Online savings and Certificates of Deposit
- Supported bank floor operations and teller services to enhance customer transactions
Full time teller
1 Year2 Years
- Managed Office and Employees.
- Installed and maintained pools and spas
Assistant Manager
10 Years- Managed all phases of Pharmacy and storefront
- Trained and mentored pharmacy staff on operational procedures and customer service standards.
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Led team meetings to discuss performance metrics, service improvements, and best practices.
Assistant Manager Conference Services/ AV and IT Technician
2 YearsEducation
Associate Degree in Applied Science - Business Administration – Management / Marketing
- School of Acupuncture and Massage Therapy
Licensed Massage Therapist
Skills
Building codes
Management experience
Customer service experience
Team collaboration
OpenGov administration
Springbrook software
Microsoft Office
System support
Mobile device knowledge
VoIP technology
Audiovisual equipment
Plumbing systems knowledge
Living trust management
Certification
- International Code Council
- Building Permit Technician
- Residential Building Inspector
Timeline
Permit Technician Supervisor
YAVAPAI COUNTY
01.2025 - CurrentRead More
Building Permit Technician II
CITY OF SEDONA
01.2021 - 01.2025Read More
Administrative Assistant Human Resources and Finance
CITY OF COTTONWOOD
01.2020 - 01.2021Read More
Program Services Evaluator- Level 2
DEPARTMENT OF ECONOMIC SECURITY STATE OF ARIZONA
01.2020 - 01.2020Read More
Customer Service Representative
EMIGRANT SAVINGS BANK
01.2005 - 01.2020Read More
Full time teller
HSBC NA BANK
01.2004 - 01.2005Read More
BRUCE MARTIN POOL SALES AND SERVICE
01.2003 - 01.2005Read More
Assistant Manager Conference Services/ AV and IT Technician
GENERAL ELECTRIC CROTONVILLE
01.1998 - 01.2000Read More
Assistant Manager
HEALTHSMART PHARMACY
01.1994 - 01.2004Read More
SWEDISH INSTITUTE
from School of Acupuncture and Massage Therapy
Read More
THE COLLEGE OF WESTCHESTER
Associate Degree in Applied Science from Business Administration – Management / Marketing
Read More