Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tommy Wall

Holland,MI

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

14
14
years of professional experience

Work History

CSR

UHaul
03.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Assembly Line Worker

Adient
01.2023 - 03.2023
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Performed visual and functional inspection of components to determine quality and identify defects.

Demolition Laborer

Alpha And Omega Properties
09.2020 - 01.2021
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
  • Operated power equipment to move materials and promote job efficiency.
  • Loaded and removed debris from sites to keep areas clean and avoid safety concerns.
  • Gathered and disposed of worksite debris to remove safety hazards.

Mechanic

Quality Deisel
01.2010 - 01.2020
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Disassembled defective parts to make proper repairs.

Handyman

Ricks Handyman
01.2015 - 01.2016
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Removed and repaired carpet and wood flooring.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Completed repair jobs to restore functionality to electric and plumbing systems.
  • Performed preventive maintenance and repairs on various types of equipment.

Education

GED -

State of Ga
06.2014

Skills

  • Sales Expertise
  • Handyman
  • Mechanic
  • Electrical
  • Painting

Timeline

CSR

UHaul
03.2023 - Current

Assembly Line Worker

Adient
01.2023 - 03.2023

Demolition Laborer

Alpha And Omega Properties
09.2020 - 01.2021

Handyman

Ricks Handyman
01.2015 - 01.2016

Mechanic

Quality Deisel
01.2010 - 01.2020

GED -

State of Ga
Tommy Wall