Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
14
14
years of professional experience
Work History
CSR
UHaul
03.2023 - Current
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Assembly Line Worker
Adient
01.2023 - 03.2023
Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
Followed protocols to enhance protection and maintain safe work environment.
Assembled components with minimal supervision, exceeding expected project milestones.
Performed visual and functional inspection of components to determine quality and identify defects.
Demolition Laborer
Alpha And Omega Properties
09.2020 - 01.2021
Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
Operated power equipment to move materials and promote job efficiency.
Loaded and removed debris from sites to keep areas clean and avoid safety concerns.
Gathered and disposed of worksite debris to remove safety hazards.
Mechanic
Quality Deisel
01.2010 - 01.2020
Replaced damaged, missing, or defective parts with new and refurbished components.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Disassembled defective parts to make proper repairs.
Handyman
Ricks Handyman
01.2015 - 01.2016
Performed minor wall repair, installed drywall, and applied wallpaper.
Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
Built and repaired decks, fences and sheds to improve overall appearance of homes.
Installed cabinets and shelving units in homes and offices to provide additional space and organization.
Removed and repaired carpet and wood flooring.
Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
Installed lighting fixtures to improve lighting and increase energy efficiency.
Completed repair jobs to restore functionality to electric and plumbing systems.
Performed preventive maintenance and repairs on various types of equipment.