Tondalaya Wicks
Norton Shores,Michigan
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
One-stop Shop
03.2022 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate Of Science - General Studies
Grand Rapids Community College
Grand Rapids, MISkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
One-stop Shop
03.2022 - 03.2025
Associate Of Science - General Studies
Grand Rapids Community College
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