Tondeleya Battles
Jonesboro,GA
Summary
Pro Account Sales Associate with a proven track record at The Home Depot, enhancing customer satisfaction and driving sales growth through exceptional customer service and problem-solving abilities. Skilled in Microsoft Excel and active listening, adept at leveraging promotional support and critical thinking to exceed sales targets and streamline service delivery.
Overview
16
16
years of professional experience
Work History
Pro Account Sales Associate
The Home Depot
Morrow, GA
06.2008 - 06.2024
- Greeted customers and offered assistance for increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Successfully negotiated contracts with vendors, securing favorable terms for the organization.
- Utilized customer feedback to improve product offerings.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
General Studies
Poplar Bluff High School
Poplar Bluff, Missouri 05.2004
Skills
- Customer Service
- Computer Skills
- Relationship Building
- Courteous and Professional
- New Hire Training
- Sales Techniques
- Loyalty Program Promotion
- Reliable and Responsible
- Time Management
- Attention to Detail
Accomplishments
- Achieved results by completing task with accuracy and efficiency.
- Awarded “Employee of the Month” in 2023.
Timeline
Pro Account Sales Associate
The Home Depot
06.2008 - 06.2024
General Studies
Poplar Bluff High School