Toney Chalmers
Dallas,GA
Summary
Customer-oriented Retail Manager with over twelve (12) years of experience in building relationships, developing marketing campaigns, cultivating partnerships, retaining top accounts and growing profit channels. Tactical team builder with expertise in introducing products and implementing new projects.
Overview
34
34
years of professional experience
Work History
Area Supervisor
The Home Depot Distribution Center
Atlanta, GA
07.2022 - Current
- Managed employee work schedules and determined benchmarks for performance indicators.
- Established department standards for organization and cleanliness.
- Oversaw daily operations in The Market Delivery Operations Appliance check-in with 10-strong team.
- Directed and supervised staff performance.
Receiving Associate
The Home Depot Inc
Marietta, GA
01.2022 - 07.2022
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Completed the daily return to vendor shipment manifest
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Accurately completed all Hazardous Material disposal procedures
Specialty and Merchandising Department Supervisor,
The Home Depot Inc
Marietta, GA
04.2012 - 01.2022
- Supervised and trained staff on service techniques, boosting overall customer satisfaction.
- Contributed to positive, organized store appearance through leadership and effort.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Hired, trained, supervised and motivated team of 10-12 retail professionals to provide knowledgeable and fast service to every guest.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
- Completed professional development by passing the Retail Management Assessment in October of 2020
Project Management and Outside Sales
United Sign Advertising
Atlanta, GA
06.1990 - 06.2009
- Negotiated prices and set up contracts to finalize sales agreements.
- Closed sales of Signs and other Advertising items to increase revenue and build client loyalty.
- Contacted new and existing customers to discuss suitable products and services on offer by the company.
- Obtained needed permits and coordinated with production manager on completion timeline
Education
Some College (No Degree) - Business Administration
Reinhardt University
Waleska, GAAssociate of Arts - Business Administration
Shorter University
Rome, GA07.2004
Some College (No Degree) - Historical Preservation
College Of Charleston
Charleston, SCSkills
- Driving business growth
- Store growth planning
- Creating store processes
- Leadership development
- Customer outreach
- Data management
- Leadership
- Teambuilding
Timeline
Area Supervisor
The Home Depot Distribution Center
07.2022 - Current
Receiving Associate
The Home Depot Inc
01.2022 - 07.2022
Specialty and Merchandising Department Supervisor,
The Home Depot Inc
04.2012 - 01.2022
Project Management and Outside Sales
United Sign Advertising
06.1990 - 06.2009
Some College (No Degree) - Business Administration
Reinhardt University
Associate of Arts - Business Administration
Shorter University
Some College (No Degree) - Historical Preservation
College Of Charleston