Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toni Botwright

Pittsburgh,PA

Summary

Professional with strong background in optometry support, equipped to enhance patient care and streamline clinical operations. Proven ability to perform diagnostic tests, manage patient records, and assist with procedures. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, attention to detail, and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Optometric Technician

Everett & Hurite
05.2025 - Current
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.

Optician/Optometric Technician

MyEyeDr
08.2022 - 05.2025
  • Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.

Lab Associate

Three Rivers Optical
06.2024 - 01.2025
  • Enhanced data accuracy through meticulous record-keeping and attention to detail.
  • Increased lab efficiency by streamlining processes and implementing new protocols.
  • Participated in routine maintenance schedules for all laboratory instruments, reducing downtime due to malfunctions or calibration issues.
  • Managed inventory of laboratory supplies, ensuring availability of necessary materials while minimizing waste and overstocking costs.

Optician

Family Vision Care
07.2021 - 08.2022
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.

Personal Care Aide

Concordia
04.2020 - 07.2021
  • Assisted clients with daily living activities for increased comfort and quality of life.
  • Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Education

Academic

Vero Beach High School
Vero Beach, FL
05-2017

Skills

  • Visual field testing
  • Appointment scheduling
  • Retinal photography
  • Diagnostic imaging
  • Insurance billing

Timeline

Optometric Technician

Everett & Hurite
05.2025 - Current

Lab Associate

Three Rivers Optical
06.2024 - 01.2025

Optician/Optometric Technician

MyEyeDr
08.2022 - 05.2025

Optician

Family Vision Care
07.2021 - 08.2022

Personal Care Aide

Concordia
04.2020 - 07.2021

Academic

Vero Beach High School