Toni Bryant
San Fernando Valley,CA
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Case Manager III
Path
Los Angeles , CA
08.2023 - Current
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- HACLA / LACDA Recertifications
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Assisted individuals with eligibility for available benefits.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Facilitated tenant paperwork processing and verification.
- Met with prospective tenants to show property and assess applications or sign leases.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Completed lease applications and verifications, notifying prospects of results.
Case Manager Specialist
Volunteers Of America Of Greater Los Angeles
01.2023 - Current
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Monitored program performance and outcomes for successful delivery of services.
- Mobilized case management system to document service delivery and case progress.
Case Manager / Participant Coordinator
LA Family Housing
01.2020 - 01.2023
- Assist navigating permanent housing, goal assist and counseling
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Speech Pathologist Assistant
LAUSD
01.2016 - 01.2019
- Prepared therapy materials and equipment for use in classroom and therapy activities.
- Advocate for patients and follow individualized plans for optimal success.
- Assisted pathologist in conducting client screenings or assessments of language, voice, articulation and hearing.
- Interpreted and analyzed academic data to maintain student development and retention.
Assistant Manager
Skid Row Housing Trust
Los Angeles
01.2017 - 01.2019
- Coordinate annual recertification's
- Handled resident complaints and expedited maintenance requests.
- Conducted tours of vacancies with prospective tenants.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Oversaw daily operations, maintenance, and administration of various properties.
- LAHCID quarterly reports
Education
Associate Degree - Behavioral and Social Science
Los Angeles Mission College
Sylmar, CAHigh School Diploma -
Skills
- Conflict and resolutions specialist
- Proficient in Microsoft Office( Word, Excel, Power Point)
- Yardi
- Tax Credit
- Crisis Intervention
- Behavior analysis/ management
- Interpersonal skill
- Ability to work in multi surfaced environment
- Collaborative
- Leadership experience
- Social Work
- Progress Evaluation
Certification
- First Aid/CPR Certified
Timeline
Case Manager III
Path
08.2023 - Current
Case Manager Specialist
Volunteers Of America Of Greater Los Angeles
01.2023 - Current
Case Manager / Participant Coordinator
LA Family Housing
01.2020 - 01.2023
Assistant Manager
Skid Row Housing Trust
01.2017 - 01.2019
Speech Pathologist Assistant
LAUSD
01.2016 - 01.2019
Associate Degree - Behavioral and Social Science
Los Angeles Mission College
High School Diploma -
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