Toni Ellis
Statesboro,GA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Armed Messenger
Brinks Security
Savannah, GA
01.2024 - Current
- Guarded and transported valuable items in a safe and secure manner.
- Assisted in maintaining inventory control records for all items received or dispatched from the facility.
- Drove and navigated armored truck and made numerous weekday stops to service banks and customers.
- Kept detailed logs of mileage, maintenance, and delivery activities for reporting purposes.
- Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
- Updated daily logs with information on mileage, damages and customer concerns.
Administrative Assistant
Georgia Southern University
Statesboro, GA
08.2022 - 01.2024
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Composed correspondence, reports and meeting notes.
- Maintained accurate department and customer records.
- Scheduled appointments, meetings and events for management staff.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Responded effectively to sensitive inquiries or complaints.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Patient Registrar
East Georgia Regional Medical Center
Statesboro, GA
10.2020 - 07.2022
- Collect patient information and complete a variety of administrative duties, such as verifying insurance, managing admissions and discharges, arranging for transfers, providing required information to medical staff, collecting co-pays, entering information into computer databases, and presenting hospital policies to patients.
- Registered and verified patient records before triage with most up-to-date information.
- Coordinated with nursing staff to process and direct patients to appropriate departments
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
Wireless Specialist
T-ROC
06.2019 - 10.2020
- Building trusting customer relations while maintaining sales
- Being comfortable with approaching customers to promote a sale
- Provide demonstration to prospective customers for company products.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Upsold customers by recommending accessories and promotions to increase revenue.
Loader/Unloader
VIRACON
Statesboro, GA
11.2018 - 06.2019
- PREPPED RAW GLASS BY RUNNING SHARP EDGES ACROSS A STATIONARY BELT SANDER
- RESPONSIBLE FOR PROPERLY STACKING AND PACKING FINISHED PRODUCT
- INSPECT FOR ANY DEFECTS OF PRODUCTS.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
SALES CONSULATANT
METRO PCS
11.2017 - 11.2018
- DEVELOP AND ATTAIN CUSTOMER EXPERIENCE AND SALES OBJECTIVES FOR STORE
- SELL ALL PRODUCTS AND SERVICES OFFERED BY THE COMPANY
- PROVIDE EFFICIENT, COURTEOUS CUSTOMER DEVICES AND ASSIST IN ALLL ASPECTS PRODUCTS
- OFFERINGS AND SERVICES.
SALES ASSOCIATE
SEPTMEBER
Statesboro, GA
01.2016 - 11.2017
- GREETING CUSTOMERS
- IMPROVING ENGAGEMENT WITH MERCHANDISE AND PROVING OUTSTANDING CUSTOMER SERVICE
- OPERATING CASH REGISTERS, MANAGING FINANCIAL TRANSACTIONS AND BALING DRAWERS.
Education
Associate's degree - Medical Adminstrative Assistant
Ultimate Medical Academy - Clearwater
Clearwater, FL01.2023
High School Diploma -
STATESBORO HIGH SCHOOL
Statesboro, GA05.2016
Skills
- Customer service (3 years)
- Excellent customer service skills (2 years)
- Microsoft office (Less than 1 year)
- Receptionist (1 year)
- Retail sales (2 years)
- Team player (1 year)
- Time management (1 year)
- Medical Records
- Insurance Verification
- Athenahealth
- Insurance eligibility verification
- Excel spreadsheets
- CRM and office management software
- Cash deposit preparation
- Data entry documentation
- Insurance processing
- Appointment scheduling
- Presentation skills
- Intake
- Medical terminology
- Medical collection
- Medical office experience
- EMR Systems
- Medical Scheduling
- Additional Information
- SKILLS
- Motivated Quick learner capable of completing any task
- Great leader, Outgoing people person
- Team player able to work with little or no supervision
- Effective Communicator with Excellent Customer Service Skills
- Detailed and organized with effective time management
- Working Knowledge of Microsoft office
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Armed Messenger
Brinks Security
01.2024 - Current
Administrative Assistant
Georgia Southern University
08.2022 - 01.2024
Patient Registrar
East Georgia Regional Medical Center
10.2020 - 07.2022
Wireless Specialist
T-ROC
06.2019 - 10.2020
Loader/Unloader
VIRACON
11.2018 - 06.2019
SALES CONSULATANT
METRO PCS
11.2017 - 11.2018
SALES ASSOCIATE
SEPTMEBER
01.2016 - 11.2017
Associate's degree - Medical Adminstrative Assistant
Ultimate Medical Academy - Clearwater
High School Diploma -
STATESBORO HIGH SCHOOL
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