Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Toni Garcia

Murrieta,CA

Summary

Efficient customer service professional known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth customer experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Strong background directly interfacing with industry customers. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Hana Sushi Lounge
Menifee, CA
11.2023 - 05.2024
  • Stocked service areas with supplies during slow periods.
  • Presented menus and answered questions regarding items.
  • Trained new employees to perform duties.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Took orders from customers accurately and in a timely manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Restaurant Server

Sake Sushi
Wildomar, CA
01.2022 - 05.2023
  • Delivered prompt and amicable service.
  • Manage customer orders efficiently including dine-in and take-out.
  • Acquired expertise in menu selections and beverages.
  • Execute opening procedures to ensure smooth operations.

Restaurant Server

Cj’s Sports bar and grill at Lake Elsinore Casino
Lake Elsinore, CA
08.2019 - 03.2020
  • Ensured customer satisfaction through attentive interactions.
  • Managed customer food and beverage orders.
  • Expertise in a wide range of bar drinks and cocktails.
  • Ensured quick turnover of tables.
  • Perform morning and closing procedures consistently.

Restaurant Server

Jono’s Japanese Restaurant
Corona, CA
09.2018 - 02.2019
  • Enhanced customer service interactions.
  • Handled food and drink requests with accuracy.
  • Performed food service duties and maintained table cleanliness.
  • Performed daily start and end tasks diligently.

Restaurant Head Server

3go Sushi
Escondido, CA
04.2017 - 09.2018
  • Ensured elevated satisfaction through excellent service.
  • Conducted weekly inventory checks.
  • Coordinated and prepared server rosters weekly.
  • Recorded employee hours for payroll processing.

Education

High School Diploma -

Abraxas High School
Poway, CA
05-2014

Skills

  • Complaint handling
  • Order management
  • Relationship building
  • Conflict resolution
  • Inventory management
  • Customer service
  • Time management
  • Multitasking and organization
  • Reliability and punctuality

Certification

  • ABC RBS Certification (server ID: 313101145)

Timeline

Server

Hana Sushi Lounge
11.2023 - 05.2024

Restaurant Server

Sake Sushi
01.2022 - 05.2023

Restaurant Server

Cj’s Sports bar and grill at Lake Elsinore Casino
08.2019 - 03.2020

Restaurant Server

Jono’s Japanese Restaurant
09.2018 - 02.2019

Restaurant Head Server

3go Sushi
04.2017 - 09.2018

High School Diploma -

Abraxas High School

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