I have extensive customer service skills and experience, due to my more than twenty five years of communicating with the public in various capacities. I am a responsible and dedicated employee who works well independently or as a team player.
Manage Sign Control Unit & Pavement Marking Unit:
Administer the Official Business Directional Sign (OBDS) program
Enforce Vermont’s Sign Law
Supervise two AOT Technicians
Duties include:
Monitor contract & program compliance
Audit program records/review aged receivables
Read and interpret plans
Conduct & enforce compliance reviews & investigate complaints
Inspect and maintain projects
Ability to communicate orally and write clear, concise letters
Interpret & explain statutory requirements, rules, regulations, policies & plans
Provide Support to The Travel Information Council (TIC)
Provide technical assistance on Vermont's sign law and OBDS program guidelines
Complete annual employee evaluations and sign weekly timesheets
Manage Sign Control Unit:
Administer the Official Business Directional Sign (OBDS) program
Enforce Vermont’s sign law
Supervise one AOT technician
Duties include:
Monitor program compliance
Audit program records/review aged receivables
Conduct & enforce compliance reviews & investigate complaints
Ability to communicate orally and write clear, concise letters
Interpret & explain statutory requirements, rules, regulations, policies & plans
Review staff work
Provide Support to The Travel Information Council (TIC)
Provide technical assistance on Vermont's sign law and OBDS program guidelines
Complete annual employee evaluations and sign weekly timesheets
Administration of the VT. Property Transfer Tax:
Review, analyze & interpret Property Transfer Tax Returns
Audit reports & perform mathematical computations
Review tax returns and taxpayers records
Knowledge of standard tax audit procedures
Responsible for training and supervision of clerical employees
Correspond with town clerks, attorneys, taxpayers and practitioners
Data Entry on CICS and IFPS programs
Check processing, data verification and original entry
Batched returns and checks for scanning & deposits
Scanned tax returns
Opened, date stamped & distributed mail
Excellent Customer Service
Ability to Communicate Orally and write Clear, Concise Letters
Ability to Interpret & Explain Statutory Requirements, Rules & Regulations
Audit Program Records/Review Aged Receivables
Conduct & Enforce Compliance Reviews & Investigate Complaints
Supervising in State Government Issue Date 09/11/2018
ICS-100 Issue Date 9/11/2019 Issued by FEMA