Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
6
6
years of professional experience
Work History
Cashier
Family Dollar
Smithville
04.2025 - Current
Issued receipts, refunds, credits or change due to customers.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Ensured compliance with all safety regulations within the store environment.
Balanced daily transactions on a computerized point-of-sale system.
Greeted customers promptly and responded to questions.
Verified customer age requirement for alcohol or tobacco purchases.
Operated cash register or POS system to receive payment by cash, check and credit card.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Substitute Teacher
Smithville ISD
Smithville
10.2024 - Current
Facilitated discussions to encourage critical thinking and student engagement.
Ensured that each student had access to appropriate materials and resources.
Enforced classroom routines to keep students on schedule and operating at consistent level.
Implemented school policies and procedures in the classroom.
Educated students in various subjects to provide seamless transition during absence of head teacher.
Answered student questions about course concepts.
Encouraged positive behavior among students through effective communication techniques.
Administered tests and assessments according to school guidelines.
Supported special needs students by providing individual instruction as needed.
Provided classroom instruction outlined in teacher's lesson plans.
Paraprofessional
Smithville ISD
Smithville
09.2022 - 08.2023
Supplied one-on-one attention to each student during group activities.
Implemented behavior management plans to maintain a positive learning environment.
Monitored student progress and provided feedback to teachers and parents.
Assisted students with special needs in completing tasks and understanding material.
Planned and led activities to develop students' physical, emotional and social growth.
Assisted teachers with planning and preparing lessons for students.
Applied positive reinforcement to redirect negative behaviors.
Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
Taught daily life skills and behaviors to students to build practical knowledge.
Office Manager
Lone Star Mobile RV Service
Smithville
08.2019 - 08.2022
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Resolved customer inquiries and complaints requiring management-level escalation.
Used judgment and initiative in handling confidential matters and requests.
Evaluated individual and team business performance and identified opportunities for improvement.
Coded and entered daily invoices with in-house accounting software.
Provided administrative support to management team including preparing reports and presentations.
Reviewed completed work to verify consistency, quality, and conformance.
Implemented and maintained company protocols to facilitate smooth daily activities.
Managed, scheduled and coordinated office functions and activities for employees.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Supervised staff members, organized schedules and delegated tasks.
Delegated work to staff, setting priorities and goals.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Education
High School Diploma -
Smithville High School
Smithville, TX
05-2006
Some College (No Degree) - Business Administration
Austin Community College
Austin, TX
Skills
Point-of-sale operation
Cash handling
Customer service
Transaction processing
Safety compliance
Inventory management
Problem solving
Time management
Team collaboration
Data entry
Sales support
Basic math skills
Financial records oversight
Transaction handling
Team leadership
Teamwork and collaboration
References
References available upon request.
Timeline
Cashier
Family Dollar
04.2025 - Current
Substitute Teacher
Smithville ISD
10.2024 - Current
Paraprofessional
Smithville ISD
09.2022 - 08.2023
Office Manager
Lone Star Mobile RV Service
08.2019 - 08.2022
High School Diploma -
Smithville High School
Some College (No Degree) - Business Administration