TONI ROPER
Wadmalaw Island,SC
Summary
Motivated and dependable individual seeking a remote position in scheduling or customer service. Bringing strong communication skills, attention to detail, and a commitment to providing excellent customer support. Eager to re-enter the workforce after a career break with a focus on reliability, organization, and professionalism in a remote setting.
Overview
12
12
years of professional experience
1
1
Certification
Work History
LAB TECHNICIAN/ PHLEBOTOMIST
Medical University of South Carolina
1999.12 - 2006.05
- Performed diagnostic tests and prepared specimens for analysis with precision and care.
- Operated lab equipment and followed strict quality control and safety standards.
- Accurately recorded test results and maintained patient confidentiality.
- Ensured compliance with privacy and biohazard protocols, demonstrating strong attention to detail and responsibility.
PHLEBOTOMIST
Lab Corp
1994.06 - 1999.11
- Collected blood specimens via venipuncture and capillary methods for patients of all ages.
- Performed drug screens, paternity and alcohol tests, ensuring accurate sample handling.
- Entered patient data and processed billing information with accuracy and efficiency.
- Prepared specimens for analysis and maintained organized logs for tracking.
- Delivered excellent customer service and ensured patient comfort throughout procedures.
Education
High School Diploma - undefined
Burke High School
01.1976
Skills
- Clear and professional phone etiquette
- Active listening
- Strong written communication (email/chat)
- Appointment setting
- Typing speed and accuracy
- Basic troubleshooting
- Comfortable working independently
- Quiet and professional home office setup
Certification
- Scheduling
- Phlebotomy
Timeline
LAB TECHNICIAN/ PHLEBOTOMIST
Medical University of South Carolina
1999.12 - 2006.05
PHLEBOTOMIST
Lab Corp
1994.06 - 1999.11
High School Diploma - undefined
Burke High School