Toni Roper
Wadmalaw Island
Summary
Motivated and dependable individual seeking a remote position in scheduling or customer service. Bringing strong communication skills, attention to detail, and a commitment to providing excellent customer support. Eager to re-enter the workforce after a career break with a focus on reliability, organization, and professionalism in a remote setting.
Overview
12
12
years of professional experience
1
1
Certification
Work History
LAB TECHNICIAN/ PHLEBOTOMIST
Medical University of South Carolina
12.1999 - 05.2006
- Performed diagnostic tests and prepared specimens for analysis with precision and care.
- Operated lab equipment and followed strict quality control and safety standards.
- Accurately recorded test results and maintained patient confidentiality.
- Ensured compliance with privacy and biohazard protocols, demonstrating strong attention to detail and responsibility.
PHLEBOTOMIST
Lab Corp
06.1994 - 11.1999
- Collected blood specimens via venipuncture and capillary methods for patients of all ages.
- Performed drug screens, paternity and alcohol tests, ensuring accurate sample handling.
- Entered patient data and processed billing information with accuracy and efficiency.
- Prepared specimens for analysis and maintained organized logs for tracking.
- Delivered excellent customer service and ensured patient comfort throughout procedures.
Education
High School Diploma -
Burke High School
Wadmalaw Island, SC01.1976
Skills
- Clear and professional phone etiquette
- Active listening
- Strong written communication (email/chat)
- Appointment setting
- Typing speed and accuracy
- Basic troubleshooting
- Comfortable working independently
- Quiet and professional home office setup
- Laboratory safety
- Patient confidentiality
- Specimen collection
- Quality control
- Customer service
- Data entry
- Regulatory compliance
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Record keeping
- Excellent communication
- Calm under pressure
- Communication
- Problem-solving
- Critical thinking
- Problem resolution
Certification
- Scheduling
- Phlebotomy
Timeline
LAB TECHNICIAN/ PHLEBOTOMIST
Medical University of South Carolina
12.1999 - 05.2006
PHLEBOTOMIST
Lab Corp
06.1994 - 11.1999
High School Diploma -
Burke High School
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