Dynamic leader with extensive experience in operational oversight and team development. Skilled in strategic planning and employee mentoring, fostering strong relationships to drive project success and improve service delivery.
Overview
18
18
years of professional experience
Work History
Owner/COO
Jeremy Steinberger Construction
Veneta, OR
01.2008 - 04.2026
Oversaw daily operations and project management for residential and commercial construction projects.
Established and maintained relationships with clients, subcontractors, and suppliers to ensure project success.
Developed and implemented efficient workflows to enhance productivity and employee retention.
Mentored junior staff on construction best practices, safety protocols, and quality standards.
Responsible for all accounts payable, bank reconciliation, safety and employee handbook development.
Built the website (jeremysteinbergerconstruction.com), managed all marketing, social media engagement and advertising mediums.
Practice Administrator
Northwest Oral and Implant Surgery
Eugene, OR
02.2019 - 11.2023
Streamlined patient scheduling processes to enhance office efficiency.
Managed insurance verification and billing procedures to ensure accuracy.
Oversaw compliance with regulatory standards and best practices in oral surgery.
Implemented staff training programs to improve service delivery and patient care.
Developed and maintained operational policies to enhance workflow effectiveness.
Conducted performance evaluations to strengthen team capabilities and morale.
Collaborated with surgical teams to optimize patient outcomes and satisfaction levels.
Improved patient wait times by streamlining check-in processes and optimizing appointment scheduling procedures.
Coordinated facility maintenance to ensure a clean, comfortable environment for patients and staff members alike.
Fostered a positive work culture by promoting open communication, teamwork, and professional development opportunities among staff members.
Increased staff productivity by providing training, guidance, and performance evaluations.
Handled human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution.
Collaborated with physicians to develop strategic plans for expanding the scope of services offered by the practice.
Office Manager
Artistic Plastic Surgery
Eugene, OR
04.2013 - 01.2019
Streamlined office operations to enhance efficiency and improve patient experience.
Managed scheduling for surgical procedures, ensuring optimal use of resources.
Bookkeeping, bill pay, payroll and tax preparation
Recredentialing and attesting for MD's licensing, CME and CV management
Insurance contract negotiations
Obtained efficient rep relations for all surgical needs
Lead two different construction buildouts
Drafting and editing call schedule for all plastic and hand surgeons in Eugene for ER call.
Coordinated and maintained membership with the Oregon Cancer Alliance
Education
Associate of Applied Business - Business Administration And Management
US Career Institue
2009
Associate of Applied Business - Business Administration
Lane County Community College
Eugene, OR
2008
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Client service
Project management
Team oversight
Strategic planning
Business development
Employee development
Affiliations
Eugene Area Chamber of Commerce
Young Professionals Network
2010-2012- Sitting board committee member
A Family For Every Child
2019- Youth mentor
Timeline
Practice Administrator
Northwest Oral and Implant Surgery
02.2019 - 11.2023
Office Manager
Artistic Plastic Surgery
04.2013 - 01.2019
Owner/COO
Jeremy Steinberger Construction
01.2008 - 04.2026
Associate of Applied Business - Business Administration And Management
US Career Institue
Associate of Applied Business - Business Administration