Tonia Dotson
Port Gibson,MS
Summary
Accomplished Pharmacy Technician with a proven track record at Merit Health River Region, showcasing expertise in medication dispensing and inventory management alongside exceptional communication skills. Elevated patient care quality by mentoring technicians and enhancing workflow efficiency. Demonstrated leadership by supervising teams and maintaining stringent compliance with healthcare regulations.
Overview
24
24
years of professional experience
Work History
Pharmacy Technician
Merit Health River Region
09.2016 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Demonstrated strong attention to detail when preparing customized compound medications per pharmacist instructions meeting the unique needs of individual patients.
Lead Pharmacy Technician
Regency Hospital of Jackson
03.2006 - 11.2013
- Supervised 2 or more pharmacy technicians and coordinated day-to-day assignments.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Head Pharmacy Technician
Promise Hospital
07.2003 - 06.2005
- Demonstrated leadership skills when managing daily pharmacy operations during pharmacist absences or busy periods.
- Maintained accurate inventory levels with regular monitoring, ordering, and stock rotation tasks.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Pharmacy Technician
Parkview Regional Medical Center
01.2001 - 05.2003
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Managed medication inventory, ensuring availability of all necessary drugs.
Education
Associate of Applied Science - Logistics And Supply Chain Management
Hinds Community College
Jackson, MS12-2019
Industrial Engineering And Technology
Holmes Community College
RidgelandPharmacy
University Medical Center School of Pharmacy
Jackson, MSHigh School Diploma -
Port Gibson High School
Port Gibson, MS05-1988
Skills
- Problem-solving skills
- Confidentiality and HIPAA
- Answering customer questions
- Patient confidentiality
- Pharmacy and customer records management
- Stocking shelves
- Healthcare regulations
- Manual and automated medication dispensing
- Receiving incoming supplies
- Communication Skills
- Preparing bulk medications
- Order Fulfillment
Timeline
Pharmacy Technician
Merit Health River Region
09.2016 - Current
Lead Pharmacy Technician
Regency Hospital of Jackson
03.2006 - 11.2013
Head Pharmacy Technician
Promise Hospital
07.2003 - 06.2005
Pharmacy Technician
Parkview Regional Medical Center
01.2001 - 05.2003
Associate of Applied Science - Logistics And Supply Chain Management
Hinds Community College
Industrial Engineering And Technology
Holmes Community College
Pharmacy
University Medical Center School of Pharmacy
High School Diploma -
Port Gibson High School
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