Customer Service Writer
Blue Ridge Automotive
Harrisonburg
08.2025 - Current
- Utilized customer relationship management software for tracking interactions.
- Contacted customers to service accounts, address issues, and propose new offerings.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Collaborated with team members to improve service delivery processes.
- Processed payments accurately according to company policies and procedures.
