Tonia Morgan
The Bronx,NY
Summary
Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.
Overview
5
5
years of professional experience
Work History
Patient Care Coordinator
NYKI
04.2023 - Current
- Coordinated patient appointments and follow-ups to enhance care continuity.
- Managed patient records using electronic health record (EHR) systems for accuracy and compliance.
- Developed patient education materials to enhance understanding of treatment plans and procedures.
- Trained new staff on patient coordination protocols and system usage for operational efficiency.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
ABA Therapist
Applied Behavior Interventions
10.2020 - 03.2023
- Implemented individualized treatment plans for clients to enhance behavioral skills.
- Collaborated with teams to assess client needs and track progress.
- Utilized data collection tools to monitor behavior and evaluate effectiveness of interventions.
- Assisted in developing and modifying behavior intervention strategies based on client responses.
Medical Assistant
Healthy Therapeutics
12.2020 - 01.2023
- Collected and prepared laboratory specimens while preforming basic lab test.
- Preparing patient for examinations while assisting the physician during examination.
- Collected and documented patient vital signs and medical histories accurately for clinical use.
Education
High School Diploma -
Satellite Academy
New York, NY07-2017
Skills
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Customer service
- Reliability and Punctuality
- Basic Computer Skills
Timeline
Patient Care Coordinator
NYKI
04.2023 - Current
Medical Assistant
Healthy Therapeutics
12.2020 - 01.2023
ABA Therapist
Applied Behavior Interventions
10.2020 - 03.2023
High School Diploma -
Satellite Academy