TONIA REED
Shelby Kia - Shelby Honda
Shelby,NC
Title Coordinator supporting document control, correspondence, and basic accounting tasks with accurate filing and recordkeeping. Organizes paperwork, prepares reports, and keeps client communication clear so issues and account questions move quickly. Uses Microsoft Office and excel tools to produce correspondence and track supporting records,
16
years of professional experience
Work History
Accounting - Title Specialist
10 Months
Shelby Kia - Shelby Honda - Shelby, NC | 10.2025 - Current
- Coordinated with departments to streamline billing processes, improving workflow efficiency.
- Assisted in month-end closing procedures, leading to timely and accurate financial reporting.
- Managed title documentation processes to ensure compliance with state regulations.
- Reduced title discrepancies by proactively researching and resolving any potential issues in advance.
- Maintained organized records of titles, registrations, and lien releases to streamline operations.
- Coordinated with financial institutions to verify lien documents and facilitate title transfers.
- Assisted customers in understanding title processes, resolving inquiries promptly to enhance satisfaction.
Accounting/Title Specialist
3 Years 1 Month
Renaldo Auto Mall - Shelby, NC | 09.2022 - 10.2025
- Organized and maintained files for title-related documents and correspondence to ensure easy access and compliance.
- Utilized title management software to streamline workflow and enhance efficiency.
- Provided advice on how to resolve complex title-related issues that arise during transactions.
- Reviewed title documents and advised on title-related matters to facilitate smooth transaction processes.
- Compiled and submitted title-related documents to local government offices for accurate recording and timely filing.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
Title Specialist
1 Year 3 Months
COURAGE KIA - Gastonia, NC | 06.2021 - 09.2022
- Processed vehicle titles and ensured compliance with state regulations.
- Coordinated with sales and finance departments to compile documentation for title processing.
- Researched relevant laws, regulations, and policies to ensure accuracy of titles.
- Identified discrepancies between public records and land usage or zoning restrictions to ensure accurate title issuance.
- Reviewed closing documents for accuracy and completeness, confirming compliance with state and federal regulations.
- Maintained regular communications with clients to discuss and resolve issues.
Accounting/Title Specialist
2 Years 5 Months
Twin City Dealerships - Maryville, TN | 08.2017 - 01.2020
- Researched laws, regulations, and policies to ensure title accuracy and compliance.
- Prepared reports on title statuses to streamline transaction processes.
- Prepared reports detailing status of titles in order to facilitate transactions.
- Guided new vehicle owners through title transfer process, clarifying required steps for completion.
Customer Service Representative/DMV Clerk
6 Years 6 Months
County Clerks Office - Loudon, TN | 02.2011 - 08.2017
- Processed applications for permits, licenses, and certificates, ensuring compliance and reducing processing errors.
- Maintained detailed records of customer interactions and transactions to enhance service continuity and improve future customer engagement.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by collaborating with departments to deliver timely solutions that addressed customer needs.
- Processed applications for permits, licenses, and certificates accurately.
Education
High School Diploma
LOUDON HIGH SCHOOL - Loudon, TN
05.2002
NOTARY CERTIFICATION
Skills
Title research
Legal document review
Document processing
File management
Notary public certification
Title document filing
Vehicle title processing
Ownership transfer records
Timeline
Accounting - Title Specialist
Shelby Kia - Shelby Honda
10.2025 - CurrentRead more
Accounting/Title Specialist
Renaldo Auto Mall
09.2022 - 10.2025Read more
Title Specialist
COURAGE KIA
06.2021 - 09.2022Read more
Accounting/Title Specialist
Twin City Dealerships
08.2017 - 01.2020Read more
Customer Service Representative/DMV Clerk
County Clerks Office
02.2011 - 08.2017Read more
LOUDON HIGH SCHOOL - High School Diploma,
Read more