Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
SalesAssociate

Toniann Morrison

Orland,FL

Summary

Dynamic professional with proven expertise in customer service and problem-solving, honed at Dds Discounts and Papa Johns. Excelled in teamwork and collaboration, significantly enhancing team efficiency and customer satisfaction. Skilled in time management, adept at maintaining high-stress situations professionally. Achieved consistent repeat business through exceptional relationship-building.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Dds Discounts
07.2024 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Team Member

Papa Johns
01.2024 - 07.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

Associate of Science - Education Administration

Valencia College
Orlando, FL
06-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Accomplishments

  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Design - Responsible for creative design for prominent [project].

Certification

  • Certified E-Commerce Consultant (CEC) - The Institute of Certified E-Commerce Consultants.
  • National Professional Certification in Sales - National Retail Federation (NRF).

Languages

English
Native or Bilingual

Timeline

Sales Associate

Dds Discounts
07.2024 - 01.2025

Team Member

Papa Johns
01.2024 - 07.2024

Associate of Science - Education Administration

Valencia College
Toniann Morrison