ToniMarie Valencia
Lubbock,TX
Summary
Dedicated sales associate with a strong focus on personalized customer experiences. Proven ability to enhance satisfaction through exceptional service and relationship building.
Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
11
11
years of professional experience
Work History
Salesperson
Tip'Sii Trailer
Lubbock, TX
03.2024 - Current
- Developed product knowledge to effectively address customer inquiries and enhance sales interactions.
- Established strong relationships with clients, leading to increased customer retention and satisfaction.
- Conducted market research to identify trends and tailor sales strategies for diverse customer needs.
- Oversaw inventory management processes, ensuring optimal stock levels and timely replenishment of products.
Sales Associate
Colorado Customs Granite and Marble
Lubbock, TX
03.2015 - 02.2023
- Cultivated strong customer relationships through personalized service and product knowledge.
- Managed inventory levels, ensuring optimal stock availability for customer demands.
- Collaborated with design teams to create custom solutions tailored to client specifications.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
GED -
Lubbock High
Lubbock, TXReal Estate License -
Kellar Williams
Lubbock, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
- Relationship building
- Outgoing personality
- Listening skills
- Multi-tasking strength
- Client service
- Sales strategies
- Retail store operations
- Cleaning techniques
- Guest relations
- Sales development
- Merchandise display
- Sales goals attainment
- Product promotions
- Relationship selling
- Point of sale operation
- Negotiation tactics
Languages
Spanish
Limited Working
Timeline
Salesperson
Tip'Sii Trailer
03.2024 - Current
Sales Associate
Colorado Customs Granite and Marble
03.2015 - 02.2023
GED -
Lubbock High
Real Estate License -
Kellar Williams