Tonious McIntyre
Los Angeles,CA
Summary
Seasoned Operations Manager and talented leader with 25 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
21
21
years of professional experience
Work History
Operations Manager
Home Depot
Irwindale, CA
08.2022 - Current
- Supervise operations staff and keep employees compliant with company policies and procedures.
- Manage inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Lead hiring, onboarding and training of new hires to fulfill business requirements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Managed team of over 50 associates with two direct reports
Operations Manager
Nordstrom
Santa Monica
06.2020 - 08.2022
- Managed Fulfillment, Delivery, Stock and Inventory teams to achieve timely and accurate delivery of goods and services.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Administered and facilitated store wide inventory twice year.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed, mentored and supported assistant managers, team leads, and associates by providing them with tools, knowledge, and guidance to grow in company and within. their roles.
- Managed team of over 50 associates with two direct reports
Senior Product Manager
Nordstrom
Los Angeles, CA
02.2019 - 06.2020
- Liaised with sales and marketing team to collect customer feedback, incorporating into subsequent production runs and development lifecycles.
- Managed relationships with supply chain partners, enabling necessary materials and hardware to remain readily available.
- Created product positioning strategies designed to achieve optimal market penetration.
- Provided training and support to sales team members.
- Identified productivity bottlenecks and devised innovative solutions while remaining conservative with resources.
- Mentored local personnel on best practices and protocols to maximize productivity.
Executive Team Leader
Target
Hillside, IL
01.2018 - 02.2019
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Developed supervisors and associates with tools and support for them to grow into future roles and opportunities.
- Managed team of 70 or more associates with three direct reports
Logistics Manager
Nordstrom
Chicago, IL
07.2002 - 12.2017
- Tracked orders and notified customers of status or potential delays.
- Oversaw inbound and outbound freight operations to establish timely delivery of packages.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Monitored performance of logistics operations to identify areas for improvement.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Project manager for two store remodels, directing inventory flow, stockroom organization, and fixture movement while building strong relationship with contractors to execute successful and safe remodel.
- Provided real time feedback, mentoring and coaching to support development and growth of associates into leadership roles within company.
- Lead team of 90 or more associates with four direct reports
Education
High School Diploma -
Orr Highshool
Chicago, IL06.1988
Skills
- Inventory Management
- P&L Management
- Process Improvements
- Supply Chain Management
- Team Leadership
- Planning and Implementation
- Warehouse Operations
- Retail Operations Management
- Inventory Control
- Decision-Making
- Onboarding and Orientation
Accomplishments
- Awarded the Home Depot "Leader of the Month" in May 2023.
- Earned the Nordstrom “Logistics Cup” Award in 2016 for Top Performing Logistics Manager in the Midwest Region.
- Saved Nordstrom Oak Brook approximately $100,000 a year by eliminating a warehouse that the company had been leasing for over 5+ years by using underutilized space in the store.
Timeline
Operations Manager
Home Depot
08.2022 - Current
Operations Manager
Nordstrom
06.2020 - 08.2022
Senior Product Manager
Nordstrom
02.2019 - 06.2020
Executive Team Leader
Target
01.2018 - 02.2019
Logistics Manager
Nordstrom
07.2002 - 12.2017
High School Diploma -
Orr Highshool