Tonisha Shields
Pearland,TX
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
24
24
years of professional experience
Work History
Strategic Carrier Representative
BNSF Logistics LLC/ JB HUNT
03.2016 - Current
- Heavy inbound/ outbound calls, Build and maintained carrier relationships, Secured carriers for customers freight needs, Received paperwork (BOL) from carriers, Tracked loads while communicating with carriers, Scanned paperwork into the system for billing
Logistics Account Manager
Meadow Lark Transportation
09.2014 - 01.2016
- Heavy inbound/ outbound calls, Secured carriers for customers freight needs, Received paperwork (BOL) from carriers, Tracked loads while communicating with carriers, Scanned paperwork into the system for billing, Make cold calls to obtain new customers, Notifying customers of any past due balances
Advertising Billing Coordinator
Texas Fish and Game Magazine and Publishing Co.
07.2012 - 09.2014
- Received ad requests for the upcoming month’s magazine, Do daily bank deposits via online banking, Proofread magazine ads and mail out invoices accordingly, Mail out and process amazon and company website orders, Post all incoming payments using QuickBooks, Process all daily and monthly accounting reports, Processed automatic payments for the upcoming months ads, Do all updates to company website and Facebook page
Accounts Receivables/ Administrative Assistant
NPC- Texas
12.2009 - 07.2012
- Answered and directed all incoming calls, Updated information on customer credit profile, Input and updated customer data into system, Posted payments and updated QuickBooks, Handled all customer disputes, mailed out new and past due invoices, Served as a liaison between customer and client, Ran end of day, weekly and monthly reports
Customer Service/ Billing/ Payroll Representative
Rain Soft Quality Water
08.2007 - 11.2009
- Weekly payroll for technicians, Billing for service calls already completed, Accounts receivables, Preparing work orders, printing and mailing invoices, Scheduled service calls for customers needing repairs, Collected on past due accounts
Customer Service/ Billing/ Payroll Representative
Security World Inc.
01.2001 - 08.2007
- Weekly employee payroll, Scheduling service calls and installations, input, Prepare work orders for installations and services, Dispatched calls to technicians, Day to day billing and accounts receivables, Accounts, dispatching calls to technicians, Print and mail invoices, Collected on past due
Education
Lone Star College System
Spring, TXSkills
Cost Reduction
Safety awareness
Route Navigation
Load Management
Route Planning
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Attention to Detail
Problem-solving abilities
Multitasking
Excellent Communication
Critical Thinking
Goal Setting
Professionalism
Timeline
Strategic Carrier Representative
BNSF Logistics LLC/ JB HUNT
03.2016 - Current
Logistics Account Manager
Meadow Lark Transportation
09.2014 - 01.2016
Advertising Billing Coordinator
Texas Fish and Game Magazine and Publishing Co.
07.2012 - 09.2014
Accounts Receivables/ Administrative Assistant
NPC- Texas
12.2009 - 07.2012
Customer Service/ Billing/ Payroll Representative
Rain Soft Quality Water
08.2007 - 11.2009
Customer Service/ Billing/ Payroll Representative
Security World Inc.
01.2001 - 08.2007
Lone Star College System
Similar Profiles
Elizabeth AdamowskiElizabeth Adamowski
Senior Manager, Customer Service at BNSF Logistics, LL/JB HuntSenior Manager, Customer Service at BNSF Logistics, LL/JB Hunt
L.A. BrunoL.A. Bruno
Distribution Coordinator II (Warehouse Manager) at Zenith Logistics Inc. (JB Hunt Logistics Final MilDistribution Coordinator II (Warehouse Manager) at Zenith Logistics Inc. (JB Hunt Logistics Final Mil
L.A. BrunoL.A. Bruno
Distribution Coordinator II at JB Hunt FMS (Zenith Logistics)Distribution Coordinator II at JB Hunt FMS (Zenith Logistics)