Tonisha Smith

Douglasville,GA

Summary

Lead Certified Pharmacy Technician with extensive experience in ensuring regulatory compliance, training staff, and increasing productivity. Skilled in pharmaceutical operations management, medication dispensing, and insurance claim resolution. Known for fostering a supportive learning environment and enhancing patient access to medications.

Pharmacy professional with proven expertise in medication dispensing, inventory management, and patient care. Strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in maintaining accurate records, managing pharmacy workflows, and providing exceptional customer service. Known for problem-solving abilities and maintaining high standards in fast-paced environment.

Pharmacy professional prepared to excel in leadership role within fast-paced environment. Proven track record in managing pharmacy operations and optimizing workflow for superior patient outcomes. Known for fostering team collaboration and adapting to dynamic needs with key skills in medication management and regulatory compliance.

Experienced with pharmacy operations, consistently enhancing workflow and patient care. Utilizes strong communication and organizational skills to ensure accurate and timely medication dispensing. Knowledge of regulatory requirements and inventory management ensures compliance and efficiency.

Driven Pharmacy Technician with 10 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Overview

years of professional experience

Certification

Work History

Lead Certified Pharmacy Technician

CVS Pharmacy

04.2014 - Current

Ensured compliance with federal and state regulations regarding pharmaceutical practices, contributing to a successful inspection record.
Trained and mentored new pharmacy technicians, fostering a supportive learning environment.
Increased pharmacy productivity through effective delegation of tasks among technicians, maximizing team performance.
Expanded patient access to medications through effective insurance claim processing and resolution of billing issues.
Contributed to the success of flu shot clinics by efficiently administering vaccinations according to established protocols.

Lead Hostess

Cracker Barrel

02.2013 - 04.2015

Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
Enhanced guest experience by efficiently managing reservations and seating arrangements.

Education

Some Form of College - Pharmacy

Everest College

2841 Greenbriar Pkwy Sw Atlanta Ga 30331

05-2014

Skills

Sterile technique
Drug utilization review
Pharmacy operations management
Medication storage
Problem-solving skills
Patient confidentiality

HIPAA
Drug storage procedures
Manual and automated medication dispensing
Updating medication histories
Point of sale systems proficiency
Multitasking

Accomplishments

Processed and filled over 600 prescriptions per day.
Increased customer retention 90% by delivering top-notch customer service from prescription drop-off to pick-up.
I became an immunizer
I am certified