Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tony Brown

indianapolis,Indiana

Summary

Communication and Leadership skills are exceptional. Highly Motivated and Self Managed Leader.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Independent Contractor

Nu-Image Surface Cleaning LLC
01.1996 - Current
  • Provided Services in the Areas of Professional Floor Care Restoration and commercial Building Maintenance Services.
  • Maintain company bookkeeping data through Quick books business system.
  • Run Day to Day Operation of the Business by meeting with clients, setting up appointments for scheduled service calls and completing invoice payments.
  • Can operate Floor Burnisher, Drum and orbital wood floor machines, and any Carpet Extraction Machines.
  • Generated positive referrals.
  • Proposed workflow automation strategies.

Security Officer

Securitas Security Services USA
05.2024 - 07.2024
  • Implemented access control measures to prevent unauthorized entry into facilities.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Loss Prevention Officer

Metro One LPSG
06.2023 - 01.2024
  • Kept a close eye on the store and its environment for signs of attempted theft by customers or employees, and intervened when necessary.
  • Handled emergency situations like safety hazards and threats to life or property calmly and efficiently, deescalating when possible and directing shoppers to safety.
  • Wrote detailed reports that included evidence of attempted theft and recovered items.
  • Identified suspicious behavior.

Service Technician Supervisor

Jiffy Lube
04.2006 - 06.2021
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Diagnosed and troubleshot vehicle repair problems.
  • Tested systems, noting issues and completing preventive maintenance.

Area Manager

Executive Management Services, Inc.
08.2015 - 06.2020
  • In charge of the staff's training and development.
  • Ensured key business objectives were exceeded.
  • Worked closely with marketing teams.
  • Negotiated contracts with [Vendor Type].
  • Managed multiple locations.
  • Oversaw asset management and maintenance.

United States Army Soldier

United States Government
08.1984 - 05.1991
  • Patrolled pre-determined coverage areas and assessed terrain for defensive purposes.
  • Processed Military records for enlisted soldiers and officers.
  • Was a designated Military escort driver for assigned Army Generals.
  • Drove Military armored vehicles during field combat exercises.
  • Attended Leadership Development Academy in Fort Knox, Kentucky

Education

High School - Art

Arlington High School
Indianapolis, IN
01.1983

Skills

  • Customer Service
  • Team Leadership
  • Strong verbal communication
  • Multi-tasking in fast-paced environments
  • Inventory control and audit
  • De-escalation strategies
  • Attention to Detail
  • Knowledge how to use tools and equipment
  • Scheduling
  • Business development
  • Contract bidding

Certification

De-escalation Certification Training

Timeline

Security Officer

Securitas Security Services USA
05.2024 - 07.2024

Loss Prevention Officer

Metro One LPSG
06.2023 - 01.2024

Area Manager

Executive Management Services, Inc.
08.2015 - 06.2020

Service Technician Supervisor

Jiffy Lube
04.2006 - 06.2021

Independent Contractor

Nu-Image Surface Cleaning LLC
01.1996 - Current

United States Army Soldier

United States Government
08.1984 - 05.1991

High School - Art

Arlington High School

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Tony Brown