Tony Dies
Farmington,MN
Summary
Developed skills in dynamic, customer-focused environment, consistently delivering exceptional brand representation and customer engagement. Excels in communication and relationship-building, with proven ability to adapt and thrive in fast-paced settings. Looking to transition into new role, leveraging these transferable skills to make positive impact.
Overview
2026
2026
years of professional experience
Work History
Brand Ambassador
Revolution Brewing
08.2022 - Current
- Executed promotional events to increase product awareness and drive sales.
- Engaged customers through product demonstrations and brand storytelling.
Brand Ambassador
MetroNOME Brewery
04.2025 - 06.2025
- Engaged consumers through product demonstrations, enhancing brand awareness and customer loyalty.
Territory Manager
Linde/Praxair
- Developed and maintained relationships with key clients to drive territory growth.
- Executed sales strategies to achieve quarterly targets and improve market share.
- Collaborated with cross-functional teams to enhance customer satisfaction initiatives.
- Analyzed sales data to refine approaches and optimize territory management practices.
- Managed customer inquiries and resolved issues efficiently, improving retention rates.
Field Service/Project Manager
Linde-Praxair
- Managed field service operations to enhance customer satisfaction and ensure timely service delivery.
- Analyzed service reports to identify trends and recommend process improvements for efficiency.
- Resolved customer issues promptly, fostering long-term relationships through effective problem-solving.
- Conducted regular site inspections to assess service quality and implement corrective actions as needed.
- Streamlined field operations for improved efficiency and reduced response times.
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Ensured compliance with all regulatory requirements, maintaining up-to-date knowledge of industry standards and changes in legislation.
- Collaborated with sales teams to identify new business opportunities and expand market reach.
Roadie
Sesame Street Live, Broadway, Cruise Ships
- Collaborated with production teams to execute event plans, adapting quickly to last-minute changes.
- Conducted routine maintenance on technical equipment, enhancing reliability and performance during shows.
- Assisted in rigging and de-rigging equipment, contributing to efficient setup and teardown processes.
- Operated sound and lighting equipment for live events, ensuring high-quality audio-visual experiences.
- Managed inventory of supplies and equipment, optimizing resource allocation for upcoming events.
- Maintained high-quality audiovisual equipment, ensuring optimal performance and reliability during events.
- Demonstrated exceptional adaptability by successfully transitioning between various entertainment settings, including theater, concerts, and corporate events.
- Increased efficiency in setup and teardown times by implementing streamlined processes for staging and equipment management.
- Completed thorough safety inspections prior to each event, ensuring a secure environment for performers and audiences alike.
Warehousing
QBP, Frank’s Nursery & Crafts
- Facilitated effective communication channels between various departments including sales, logistics, warehousing teams.
- Implemented cost-effective strategies for inventory management, reducing overall expenditure on warehousing and transportation.
- Coordinated closely with warehousing teams to ensure smooth transitions between loading docks and vehicles during peak periods.
- Gained exposure to various facets of the logistics industry including warehousing, transportation management, and customer service operations.
- Collaborated closely with warehousing teams to optimize space utilization, improving storage capacity without increasing overhead costs.
Sales Associate
Marcus Theater, Frank’s Nursery & Crafts
- Assisted customers with product selection, enhancing overall shopping experience.
- Managed inventory levels through accurate stock assessments and timely replenishment.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated point-of-sale system efficiently to process transactions and handle customer payments.
- Collaborated with team members to maintain store presentation and visual merchandising standards.
Server/Bartender/Dishwasher
Mama’s Pizza, Green Mill, Applebee’s
- Resolved customer complaints professionally, fostering positive dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
- Processed orders swiftly using point-of-sale systems to enhance efficiency.
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of dining areas to create inviting atmosphere.
- Upsold menu items effectively, contributing to overall sales growth.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Welding -
Chart Industries
New Prague, MN04-2010
Road Crew
Live Entertainment Industry
No Degree - General Studies
Inver Hills
Inver Grove Heights, MNHigh School Diploma -
Rosemount Senior High
Rosemount, MN01-2001
Skills
- Customer service
- Effective communicator
- Customer engagement
- Exceptional communication
- Event management
- Branding
Timeline
Brand Ambassador
MetroNOME Brewery
04.2025 - 06.2025
Brand Ambassador
Revolution Brewing
08.2022 - Current
Territory Manager
Linde/Praxair
Field Service/Project Manager
Linde-Praxair
Roadie
Sesame Street Live, Broadway, Cruise Ships
Warehousing
QBP, Frank’s Nursery & Crafts
Sales Associate
Marcus Theater, Frank’s Nursery & Crafts
Server/Bartender/Dishwasher
Mama’s Pizza, Green Mill, Applebee’s
Welding -
Chart Industries
Road Crew
Live Entertainment Industry
No Degree - General Studies
Inver Hills
High School Diploma -
Rosemount Senior High
Awards
Ongoing praise and acknowledgement for outstanding work Ethic and go getter mentality. Coordinating and executing projects with various degrees of complexity and monetary value, Creating memorable experiences for millions of people across multiple continents.
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