Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Dunn

Saint Louis

Summary

Dynamic professional with extensive experience in customer service and team leadership at Domino's Pizza Inc. Proven ability to enhance operational efficiency and foster positive work environments. Skilled in money handling and strategic problem-solving, consistently achieving high customer satisfaction and loyalty through effective communication and conflict resolution. Hard working result guaranteed.

Overview

1
1
year of professional experience

Work History

Assistant Manager/Night Shift Manager

Dominos Pizza Inc.
02.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Closes store every night Monday - Thursday

Lifeguard

Midwest Pool Management
07.2024 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.

Customer Service Representative

McDonald's
06.2024 - 08.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Closed store Every shift worked.
  • Quit due to school starting, had multiple jobs

Education

Associate of Arts -

Saint Louis Community College
St. Louis, MO
05-2026

High School Diploma -

Vashon
Saint Louis Mo
05-2026

Skills

  • Customer service

  • Money handling

  • Team leadership

  • Decision-making

  • Problem-solving

  • Staff training and development

  • Staff supervision

  • Policy enforcement

Timeline

Lifeguard

Midwest Pool Management
07.2024 - 08.2024

Customer Service Representative

McDonald's
06.2024 - 08.2024

Assistant Manager/Night Shift Manager

Dominos Pizza Inc.
02.2024 - Current

Associate of Arts -

Saint Louis Community College

High School Diploma -

Vashon

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Anthony Dunn