TONY GARCIA
Los Angeles,CA
Summary
Highly motivated Sales Associate experienced with client needs analysis and insurance policy customization. Utilizes risk management strategies to offer optimal coverage solutions. Knowledge of industry regulations and maintaining high standards of customer service.
Overview
16
16
years of professional experience
Work History
Insurance Agent
A-max Auto Insurance
07.2025 - Current
- Met with customers to provide information about available products and policies.
- Calculated quotes and educated potential clients on insurance options.
- Promoted products and services using upselling and other sales strategies.
- Educated clients on insurance policies and procedures.
- Generated leads through cold-calling, networking and other outreach methods.
- Finalized sales and collected necessary deposits.
Insurance Agent
Freeway Insurance
11.2024 - 07.2025
- Developed tailored insurance solutions to meet client needs and enhance satisfaction.
- Educated clients on policy options, coverage details, and claims processes for informed decisions.
- Utilized CRM software to manage customer interactions and track policy renewals efficiently.
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Promoted products and services using upselling and other sales strategies.
- Educated clients on insurance policies and procedures.
- Generated leads through cold-calling, networking and other outreach methods.
- Finalized sales and collected necessary deposits.
- Negotiated contracts and terms of sale with potential customers.
Real Estate Agent
Century 21 Peak
02.2019 - 04.2024
- Developed excellent communication skills through providing advice and guidance on property-related matters.
- Demonstrated ability to build strong relationships with clients, colleagues and other stakeholders in the real estate industry.
- Skilled in negotiating deals between buyers and sellers to ensure maximum benefit for both parties.
- Guided and assisted buyers or sellers throughout entire transaction process.
- Resolved issues and conflicts during purchase or sale of real estate property.
Fire Sprinkler Technician
Fire Group Protection
04.2014 - 08.2018
- Diagnosed problems with water supply, pressure levels, and flow meters.
- Assessed building plans to determine best placement of fire sprinklers.
- Inspected existing fire suppression systems to determine repair or replacement needs.
- Adhered to safety regulations while working on ladders and scaffolding.
- Utilized hand tools such as wrenches, pipe cutters, threaders, drills, saws.
- Ensured compliance with local codes and regulations when installing new systems.
- Cut, threaded, or hammered pipes to specifications, using tools such as saws, cutting torches, pipe threaders, or pipe benders.
Plumber
Rooter Hero Plumbing
03.2013 - 04.2014
- Troubleshot and repaired multiple plumbing issues in residential and commercial buildings.
- Inspected drainage systems for blockages or leaks with specialized equipment like video cameras.
- Utilized a variety of hand tools such as wrenches, saws and pipe cutters to complete tasks.
- Installed sinks, water heaters and related plumbing fixtures in residences and businesses.
- Effectively communicated with customers and other tradespeople to complete projects.
- Inspected and tested piping after completion of repairs or alterations.
Plumber
Mr. Speedy
01.2010 - 03.2013
- Performed repairs on leaking pipes, toilets, faucets, drains and other fixtures.
- Replaced broken valves, fittings and seals with new parts.
- Effectively communicated with customers and other tradespeople to complete projects.
- Installed sinks, water heaters and related plumbing fixtures in residences and businesses.
- Troubleshot and repaired multiple plumbing issues in residential and commercial buildings.
- Used power and hand tools to install pipe assemblies, fittings, valves, dishwashers and other appliances.
- Inspected and tested piping after completion of repairs or alterations.
- Cut or drilled holes in walls or floors to accommodate passage of pipes.
- Documented all work performed in an accurate manner following company guidelines.
- Inspected drainage systems for blockages or leaks with specialized equipment like video cameras.
- Installed pipe assemblies, fittings, valves, appliances such as dishwashers and water heaters, and fixtures such as sinks and toilets, using hand, and power tools.
- Engaged in pipe cutting, preassembly, and installation of plumbing systems and components.
- Assembled pipe sections, tubing, and fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, and soldering, brazing, and welding equipment.
Skills
- Quotes and sales
- Customer service
- Contract Negotiation
- Customer Assessments
- Negotiation abilities
- Licensed insurance agent
Timeline
Insurance Agent
A-max Auto Insurance
07.2025 - Current
Insurance Agent
Freeway Insurance
11.2024 - 07.2025
Real Estate Agent
Century 21 Peak
02.2019 - 04.2024
Fire Sprinkler Technician
Fire Group Protection
04.2014 - 08.2018
Plumber
Rooter Hero Plumbing
03.2013 - 04.2014
Plumber
Mr. Speedy
01.2010 - 03.2013