TONY KIM

Entered orders into Diteq and ShinHan Diamond computer database system.

• Processed orders and managed accounts for South America customers. Requested A/R collection to South America customers.
• Entered ERP orders into Headquarters system, ShinHan Diamond, Korea.
• Provided excellent customer care by responding to requests, assisting with product selection and handling Damaged or broken items for credit memo or repairs.
• Promoted available products and services to customers during service, account management and order calls.
• Made daily sales and inventory report to Manager and Headquarters in Korea.
• Entered newly arrived items from Korea into inventory / company data base system.
• Managed timely and effective replacement of damaged or missing products
• Attended group sales meeting to discuss sales volume and new products from Headquarters.

• Purchased and sold iPhones and Android phones overseas.
• Managed cashflow and expenses.
• Familiarized with oversea logistics.
• Worked 12 ~ 14 hours per day
• Accustom to oversea mobile phone market.

• Entered orders into computer database system.
• Answered product and service questions, suggesting other offerings to attract potential customers.
• Recommended products to customers, thoroughly explaining details.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Answered product and service questions, suggesting other offerings to attract potential customers
• Managed timely and effective replacement of damaged or missing products
• Calculated correct order totals, updated accounts and maintained detailed records for inventory management

• Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies.
• Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
• Worked closely with network administrators and server engineers to deliver quality service
• Read blueprints and schematics to correctly place equipment.
• Interpret floor plans and specifications
• Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies
• Learned new skills and applied to daily tasks to improve efficiency and productivity
• Demonstrated respect, friendliness and willingness to help wherever needed

• Installing and wiring Nortel telecommunication equipment
• Recognize and trouble shoot problems
• Installing and wiring Power generator
• Worked closely with network administrators and server engineers to deliver quality service
• Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
• Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies
• Read blueprints and schematics to correctly place equipment

• Maintained energy and enthusiasm in fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Exceeded goals through effective task prioritization and great work ethic.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Maintained energy and enthusiasm in fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Exceeded goals through effective task prioritization and great work ethic.
• Demonstrated respect, friendliness and willingness to help wherever needed.