Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tony Moua

Sacramento,CA

Summary

Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

3 years of experience being in the work industry being from a crew member promoting into shift lead manager.

Overview

3
3
years of professional experience

Work History

Shift Manager

Taco Bell
Sacramento, CA
03.2021 - 04.2024
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.

Education

High School Diploma -

Hiram Johnson Highschool
Sacramento, CA
06-2021

Skills

  • Staff Development
  • Team Development
  • Employee Training
  • Relationship Building
  • Process Improvements
  • Opening and closing procedures
  • Operations Management
  • Decision-Making
  • Cash Handling

Timeline

Shift Manager

Taco Bell
03.2021 - 04.2024

High School Diploma -

Hiram Johnson Highschool
Tony Moua