Tony Nguyen
Santa Ana,California
Summary
Dynamic and client-focused Hairstylist with a proven track record at Supercuts, where I built a loyal clientele through outstanding customer service and mastery in hair styling techniques. A state-licensed cosmetologist and a creative force in balayage and color corrections, I excel in both relationship building and advanced communication, ensuring personalized and fashionable outcomes for every client.
Overview
20
20
years of professional experience
Work History
Hairstylist
Duran Duran Hair Studio
06.2015 - Current
Manager/hairstylist
Supercuts Hair Salons
10.2011 - 08.2014
Hairstylist
Supercuts
06.2004 - 09.2011
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Educated customers on products to maximize benefits.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Education
Cosmetologist - Hair Design
Fremont Beauty Academy
Fremont, CA06.2000
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Detail-orientated
- Customer Consultation
- Schedule Management
- Relationship building and management
- Advanced communication skills
- Highly motivated self-starter
- State Licensed Cosmetologist
- Men and women haircuts
- Strong leader
- Balayage technique
- Cuts for women
- Color Corrections
- Creative coloring
- Foiling expertise
- Business Management
- Curly hair specialist
- Barbering techniques
- Clear Communication
- Product Sales
- Product Knowledge
- Chemical Application
Timeline
Hairstylist
Duran Duran Hair Studio
06.2015 - Current
Manager/hairstylist
Supercuts Hair Salons
10.2011 - 08.2014
Hairstylist
Supercuts
06.2004 - 09.2011
Cosmetologist - Hair Design
Fremont Beauty Academy
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