Detail-oriented Front Desk Coordinator with proven skills in visitor check-in, problem-solving, and administrative support. Successfully enhanced service delivery through effective communication and streamlined operations.
Overview
30
30
years of professional experience
Work History
Frony Desk Coordinator
5Star Performance Sports/The Therapy Center
Flowood, MS
05.2020 - 02.2026
Managed front desk operations, ensuring efficient check-in and appointment scheduling processes.
Coordinated communication between clients and therapists to enhance service delivery.
Resolved client inquiries and concerns, fostering positive relationships and retention.
Streamlined office workflows by introducing digital tools for appointment management.
Monitored inventory of office supplies, ensuring availability for daily operations.
Surgical Technician
Runnels and North Plastic Surgery
Flowood, MS
08.2020 - 01.2021
Prepared and maintained surgical instruments for procedures, ensuring sterility and readiness.
Assisted surgeons during operations by anticipating needs and providing timely instrument access.
Collaborated with surgical team to optimize workflow and enhance procedural efficiency.
File Clerk
Thomas Law Firm
Madison, Ms
07.2020 - 12.2020
Organized and maintained legal documents in accordance with firm protocols.
Assisted with document scanning and imaging projects to support accurate file back-up.
Identified and corrected inconsistencies in filing systems for increased accuracy.
Examined, categorized, and sorted incoming documents.
Sorted and classified documents into appropriate filing systems for increased traceability.
Surgical Technician
St Dominics Hospital
Jackson, Ms
02.2011 - 12.2019
Educated new staff on best practices for instrument handling and surgical protocols.
Implemented improvements in inventory management, reducing instrument loss and enhancing availability.
Trained junior technicians on equipment usage, promoting skill development and operational consistency.
Led initiatives to streamline pre-operative preparations, resulting in reduced setup time for surgeries.
Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
Assisted in successful surgeries by setting up operating rooms with appropriate instruments, supplies, and equipment for each procedure.
Front Desk Coordinator/ Surgery Scheduler at Tampa Bay Institute of Oral SurgeryFront Desk Coordinator/ Surgery Scheduler at Tampa Bay Institute of Oral Surgery