Summary
Overview
Work History
Education
Skills
References
Timeline
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Tony Pham

Fort Worth,TX

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience

Work History

Server

Pappadeaux
Fort Worth , TX
08.2023 - Current
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Assisted in training new servers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Bartender Shift Manager

4 sister
Fort Worth , TX
11.2020 - 12.2022
  • Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
  • Implemented new policies and procedures related to customer service and operational processes.
  • Developed strong relationships with vendors in order to secure favorable terms and prices on supplies.

Education

Associate of Science - Computer Science

Tarrant County College
Fort Worth
07-2023

High School Diploma -

North Crowley High School
Fort Worth, TX
07-2020

Skills

  • Order Management
  • Supply Restocking
  • Foreign language proficiency
  • Guest Relations Management
  • Price memorization
  • POS operation
  • Item promotion
  • Menu Memorization

References

References available upon request.

Timeline

Server

Pappadeaux
08.2023 - Current

Bartender Shift Manager

4 sister
11.2020 - 12.2022

Associate of Science - Computer Science

Tarrant County College

High School Diploma -

North Crowley High School
Tony Pham