Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Methodical Program Coordinator offers internal document creation, program management and project implementation expertise paired with outstanding time management and multitasking abilities. Resourceful and versatile professional with over 6 years of experience developing and coordinating programs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Caregiver
Chinook Home Health Care - "because There Is No Place Like Home"
Kennewick, WA
04.2023 - Current
Provide care under the facility's laws and protocols
Help clients or residents with the Activities of Daily Living
Administer Medication
Perform personal care activities; hygiene, ambulation, eating, dressing, toileting and shaving
Talk and give company to clients and participate in resident activities
Prepare hygienic meals and snacks for clients
Provide clients or residents with transfers and assist them moving in and out of beds, baths, wheelchairs or cars
Change bed linens, clean and iron residents' laundry and keep residents' room, cabinet, and dresser drawers neat and clean
Perform first aid & CPR and emergency response procedures when necessary
Maintain a specialized approach to responsibilities such as uniform, start times and absenteeism
Take and record vital signs
Assist residents to be mobile by involving them in activities
Create and maintain a pleasant work environment
Help with sanitation and housekeeping duties of elderly or client's room, bathroom, and common area
Perform household tasks; laundry, shopping, errands and transportation and Appointments
Implement and support resident care-plan.
Direct Support Professional
Community Living
Grandview, WA
08.2019 - Current
Provide care under the facility's laws and protocols
Help clients or residents with the Activities of Daily Living
Administer Medication and any delegation task
Perform personal care activities; hygiene, ambulation, eating, dressing, toileting and shaving
Talk and give company to clients and participate in resident activities
Prepare hygienic meals and snacks for clients
Follow any health protocols
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Supervised medication administration, personal hygiene and other activities of daily living.
Assisted individuals in development of social skills to become integrated in community.
Assisted individuals in learning and developing new skills.
Tracked and reported clients' progress based on observations and conversations.
Transported clients to doctor's appointments and errands.
Reported changes in client condition to administrators, facilitating nursing intervention.
Provide clients or residents with transfers and assist them moving in and out of beds, baths, wheelchairs or cars
Change bed linens, clean and iron residents' laundry and assist keep residents' room, cabinet, and dresser drawers neat and clean
Perform first aid and emergency response procedures when necessary
Maintain a specialized approach to responsibilities such as uniform, start times and absenteeism
Take and record vital signs
Assist residents to be mobile by involving them in activities. Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Create and maintain a pleasant work environment
Program Coordinator
Ambition of Washington
Kennewick, WA
09.2017 - 10.2023
Provide all supports in accordance with the established policies and procedures of in compliance with federal, state and local regulations
Office Receptionist and Admin training and computer office programs. Experience in multi-line phone systems. Proficient in Microsoft programs and possess advanced computer skills
Follow and comply to WAC Guidelines
Oversee a case load of 30 clients with intellectual disability and community protection and Crisis prevention intervention with clients with crisis and individuals with that live with mental health issues.
Communicate with Job Placements to get Clients in Job placements
Assist in the training, performance evaluation, and discharge of assigned employee, scheduling
Participate in scheduling, planning and provide information for staff meeting, and in-service trainings and continuing education
Distributes staff schedule 7 days prior, with all shifts covered and within hours budgeted for the house
Maintain the confidentiality and safe storage of client records, and personnel information. Locating, purging, transferring, and archiving client and contract files to include Public Disclosure, legal hold, and "Never Destroy" files.
Assist the clients in the assessment plan implementation, and review of assigned client's Individual Support Plans, PCP/ISP and PBSP and train staff on client care plans and managed all client Medical needs and care needs and all documents and we are in compliance. Implement Cross System Crisis Plan, specialized therapy, Quality Assurance the homes to prepare for audits.
Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
Assure the proper disbursement and documentation of client funds and financial transactions and Managed individuals Finances and checking accounts and reconcile bank statements monthly.
Assure that all necessary supplies to implement client service plans are available and equipment is in operating order
Interactions with clients support the clients dignity, choices, quality of life and rights to privacy
Managed and coordinate and Oversee 40+ employees and make sure requirements are up to date and evaluate employees on job performance. Monthly all staff meetings.
Protect clients from abuse, neglect & financial exploitation and report incident of abuse, neglect, and financial exploitation to CRU, DOH, or APS as required to RCW.
Developed strategies for gathering additional evidence or intelligence related to cases.
Analyzed data gathered during investigations to determine the validity of claims or theories.
Conducted interviews with witnesses and suspects to obtain information related to case.
Completed comprehensive face-to-face interviews with employees and family, Dr's etc and anyone else involved generate reports to document investigative findings.
Opened investigations into issues brought up by individuals in community.
Maintained organized records of all information and material pertinent to open investigations.
Responded promptly to emergency situations involving vulnerable adults at risk of harm due to abuse or neglect.
Direct Support Professional
Ambitions of Washington
Kennewick, WA
05.2015 - 09.2017
Provide care under the facility's laws and protocols
Help clients or residents with the Activities of Daily Living
Administer Medication and any delegation task
Perform personal care activities; hygiene, ambulation, eating, dressing, toileting and shaving
Talk and give company to clients and participate in resident activities
Prepare hygienic meals and snacks for clients
Follow any health protocols
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Supervised medication administration, personal hygiene and other activities of daily living.
Assisted individuals in development of social skills to become integrated in community.
Assisted individuals in learning and developing new skills.
Tracked and reported clients' progress based on observations and conversations.
Transported clients to doctor's appointments and errands.
Reported changes in client condition to administrators, facilitating nursing intervention.
Provide clients or residents with transfers and assist them moving in and out of beds, baths, wheelchairs or cars
Change bed linens, clean and iron residents' laundry and assist keep residents' room, cabinet, and dresser drawers neat and clean
Perform first aid and emergency response procedures when necessary
Maintain a specialized approach to responsibilities such as uniform, start times and absenteeism
Take and record vital signs
Assist residents to be mobile by involving them in activities. Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Create and maintain a pleasant work environment
Help with sanitation and housekeeping duties of elderly or client's room, bathroom, and common area
Perform household tasks; laundry, shopping, errands and transportation and Appointments
Implement and support resident care-plan.
Caregiver
Chinook Home Health Care
Kennewick, WA
02.2015 - 09.2017
Provide care under the facility's laws and protocols
Help clients or residents with the Activities of Daily Living
Administer Medication
Perform personal care activities; hygiene, ambulation, eating, dressing, toileting and shaving
Talk and give company to clients and participate in resident activities
Prepare hygienic meals and snacks for clients
Provide clients or residents with transfers and assist them moving in and out of beds, baths, wheelchairs or cars
Change bed linens, clean and iron residents' laundry and keep residents' room, cabinet, and dresser drawers neat and clean
Perform first aid & CPR and emergency response procedures when necessary
Maintain a specialized approach to responsibilities such as uniform, start times and absenteeism
Take and record vital signs
Assist residents to be mobile by involving them in activities
Create and maintain a pleasant work environment
Help with sanitation and housekeeping duties of elderly or client's room, bathroom, and common area
Perform household tasks; laundry, shopping, errands and transportation and Appointments
Implement and support resident care-plan.
Direct Support Professional
Community Living
Grandview, WA
04.2008 - 02.2015
Provide care under the facility's laws and protocols
Help clients or residents with the Activities of Daily Living
Administer Medication and any delegation task
Perform personal care activities; hygiene, ambulation, eating, dressing, toileting and shaving
Talk and give company to clients and participate in resident activities
Prepare hygienic meals and snacks for clients
Follow any health protocols
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Supervised medication administration, personal hygiene and other activities of daily living.
Assisted individuals in development of social skills to become integrated in community.
Assisted individuals in learning and developing new skills.
Tracked and reported clients' progress based on observations and conversations.
Transported clients to doctor's appointments and errands.
Reported changes in client condition to administrators, facilitating nursing intervention.
Provide clients or residents with transfers and assist them moving in and out of beds, baths, wheelchairs or cars
Change bed linens, clean and iron residents' laundry and assist keep residents' room, cabinet, and dresser drawers neat and clean
Perform first aid and emergency response procedures when necessary
Maintain a specialized approach to responsibilities such as uniform, start times and absenteeism
Take and record vital signs
Assist residents to be mobile by involving them in activities. Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Create and maintain a pleasant work environment
Help with sanitation and housekeeping duties of elderly or client's room, bathroom, and common area
Perform household tasks; laundry, shopping, errands and transportation and Appointments
Implement and support resident care-plan.
Education
Some College (No Degree) -
Columbia Basin College
Pasco, WA
Skills
Office Administration
Program Management
Staff Evaluation
Financial Administration
Scheduling Proficiency
Training Coordination
Office Management
Clerical Support
File Management
Administrative Support
Client Relations
Financial Reporting
Team Supervision
Employee Supervision
Excellent verbal and written communication skills
Computer Knowledge in scanning, faxing, copying and archiving and Microsoft Word, excel,powerpoint and Outlook
Strong Organization skills and ability to multi-task
Have great time management skills
Care Coordination
Home Visits and Inspections
Medical Records Management
Documentation and Reporting
Email and Telephone Etiquette
Cross-Functional Collaboration
Crisis Intervention
Crisis Evaluation and Intervention
Goal Setting
Certification
CPR & First Aid,
NAR with Grandfather letter
Nurse Delegation Core Certification, Present
Bloodborne Pathogens,
Community Protection trained with Certificate and Crisis Prevention Intervention trained with Certification
Beyond Mandatory reporting Certificate
Personal Care skills Acquisition and support certificate
References
References available upon request.
Timeline
Caregiver
Chinook Home Health Care - "because There Is No Place Like Home"
04.2023 - Current
Direct Support Professional
Community Living
08.2019 - Current
Program Coordinator
Ambition of Washington
09.2017 - 10.2023
Direct Support Professional
Ambitions of Washington
05.2015 - 09.2017
Caregiver
Chinook Home Health Care
02.2015 - 09.2017
Direct Support Professional
Community Living
04.2008 - 02.2015
Some College (No Degree) -
Columbia Basin College
CPR & First Aid,
NAR with Grandfather letter
Nurse Delegation Core Certification, Present
Bloodborne Pathogens,
Community Protection trained with Certificate and Crisis Prevention Intervention trained with Certification
Beyond Mandatory reporting Certificate
Personal Care skills Acquisition and support certificate
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