Tony Walker

• Identified customer needs to enhance purchasing process.
• Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
• Assisted customers with credit applications and loan approvals.
• Committed to customer care after the purchasing process to build lasting relationships and repeat/referral business.

• Managed daily operations of fleet washing services, ensuring high-quality standards and customer satisfaction.
• Developed and implemented efficient washing processes, reducing turnaround time for service delivery.
• Trained new staff on equipment usage and safety protocols, fostering a culture of compliance and efficiency.
• Conducted regular maintenance checks on fleet washing equipment to ensure optimal performance and reliability.

• Collaborated with team members on sales strategies and customer outreach.
• Managed inventory levels to ensure product availability during peak times.
• Responded to customer inquiries, providing accurate information and assistance.
• Participated in team meetings to discuss goals, challenges, and solutions.

• Maintained Toyota Pro status (15% in sales nationwide) for 4 years