Tony Wright

Colton Street Project Los Angeles CA

• Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
• Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
• Greeted clients, showed apartments and prepared leases.
• Held high approval rating and maintained customer loyalty with top-notch service.

Steinway Project Long Island City Queens, NY

• Verified tenant incomes and other information before accepting lease applications.
• Toured property with prospective tenants and provided wealth of information in regards to its key features.
• Recruited new residents through website advertising and marketing.
• Performed background, reference and credit checks as part of screening process of prospective tenants.
• Invited prospects to fill out application upon completion of property tour.

• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Issued receipts and processed refunds, credits, or exchanges.
• Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Used POS system to process sales, returns, online orders and gift card activations.

• Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
• Handled day-to-day happenings of real estate office, consistently growing client bases and increasing revenue.
• Maintained social media accounts to promote properties and interact with potential clients.
• Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
• Generated leads for sales and rental properties through cold calls and referrals.

• Counseled customers on market current status for residential and land markets.
• Actively follow-up with prospects and hot leads.
• Generated lists of properties that were compatible with buyers' needs and financial resources.
• Assisted clients in leasing of homes, retail and entertainment space.
• Coordinated appointments to show tenants and buyers prospective homes

• Maintained resident relations with regular resident visits and phone calls.
• Conducted apartment tours for potential residents and answered any questions.
• Processed and verified applications through On-Site.
• Prepared and organized all rent stabilized leases.
• Averaged 10 closed deals per week.
• Used Yardi system to service leases.

• Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
• Boosted occupancy 25% by leveraging market knowledge and successful promotional strategies.
• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Followed up on delinquent tenants and coordinated collection procedures.