Tony Zhao
San Jose,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
16
16
years of professional experience
Work History
General Manager
Shenzhen Mia Interior Design Co.
Shen Zhen , China
06.2013 - 04.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted regular meetings with department heads to review progress against goals and objectives.
- Provided strategic direction to staff members in order to maximize productivity.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored progress by establishing plans, budgets and measuring results.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Guided management and supervisory staff to promote smooth operations.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Tracked monthly sales to generate reports for business development planning.
Head of Project Management
Ping An Group
Shen Zhen, China
08.2008 - 04.2013
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with other departments such as marketing and engineering to develop innovative solutions.
- Managed multiple projects while meeting tight deadlines and budgets.
- Provided creative direction and design guidance to junior designers in the team.
- Produced high-quality designs that effectively communicated complex messages to target audiences.
- Developed and implemented project management methodology to ensure the successful delivery of projects.
- Developed training programs for Project Managers in order to enhance their skillset when it comes to managing complex projects successfully from start till finish.
- Established communication channels between teams working on different projects to ensure smooth workflow.
- Participated actively in cross-functional meetings involving all stakeholders involved in the development and deployment process so that any issues can be addressed promptly .
- Facilitated meetings with stakeholders to discuss project objectives, timelines, budgets, deliverables and risks.
- Negotiated contracts with vendors and service providers for procuring materials or services required during various stages of a project .
- Monitored and reported on the progress of multiple concurrent projects, ensuring that key milestones were met in a timely manner.
- Coordinated resources across multiple departments for efficient completion of tasks.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Conducted periodic inspections of job sites for quality and progress.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Created project status presentations for delivery to customers or project personnel.
- Produced thorough, accurate and timely reports of project activities.
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
- Conferred with project personnel to identify and resolve problems.
Education
BBA - Architecture
Guang Xi University
Nan Ning 07-1993
Skills
- Training & Development
- Analytical and Critical Thinking
- Microsoft Word,office, excel, ppt
- FLUENT IN Mandarin and Cantonese
- Friendly, Positive Attitude
- Team Management
- Project Planning
- Leadership
- Organization and Time Management
- Conflict Resolution
- Teamwork and Collaboration
- Attention to Detail
- Organization
- Networking
- Problem-Solving
- Social Perceptiveness
Timeline
General Manager
Shenzhen Mia Interior Design Co.
06.2013 - 04.2024
Head of Project Management
Ping An Group
08.2008 - 04.2013
BBA - Architecture
Guang Xi University