Tonya Abraham
314 Alder St Myrtle Point,OR
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator
Advantage Dental
04.2025 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Ensured compliance with healthcare regulations and patient privacy laws, maintaining safe and confidential environment.
- Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience.
Medical Assistant/Receptionist
Bay Clinic LLC
12.2022 - 04.2025
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Ensured HIPAA compliance by securely managing sensitive patient information and maintaining strict confidentiality protocols.
Education
General
Marshfield Sr High
10th And Ingersoll Coos Bay, OR. 9742006-1993
Skills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
- Customer service
- Attention to detail
- Scheduling
- Patient documentation
- Payment collection
- Vendor relationship management
- Multitasking
- Punctual and hardworking
- Reliability and dedication
Timeline
Patient Care Coordinator
Advantage Dental
04.2025 - Current
Medical Assistant/Receptionist
Bay Clinic LLC
12.2022 - 04.2025
General
Marshfield Sr High
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