Tonya Carelock-Thompson
Bridgeton,NJ
Summary
Compassionate Family Advocate with over 11 years of experience in case management and community resource coordination. Skilled in effective communication and problem-solving, ensuring families receive the necessary support and resources to thrive. Committed to enhancing service delivery and fostering positive community partnerships.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Family Advocate
Quality Care Services
Vineland, New Jersey
06.2015 - Current
- Delivered case management services to families, facilitating access to essential resources and support.
- Supported families in navigating healthcare and social service systems effectively.
- Conducted needs assessments to identify challenges and resource gaps for families.
- Collaborated with community organizations to improve service delivery for families.
- Informed families about community resources and support programs, empowering them to make informed decisions.
- Educated clients about available community resources and assisted them with accessing those resources when needed.
- Assisted families with obtaining resources such as medical care, housing, food, and employment opportunities.
- Maintained accurate records of family interactions and service referrals, enhancing continuity of care.
- Monitored compliance of program goals set forth by funders or grantors.
Education
Some College (No Degree) - Nursing
Winston-Salem State University
Winston-Salem, NCSkills
- Case management
- Client advocacy
- Family advocacy
- Resource coordination
- Community resource coordination
- Community outreach
- Needs assessments
- Compliance monitoring
- Data analysis
- Program evaluation
- Case tracking and follow up
- Effective communication
- Relationship building
- Problem solving
- Family support
- Goal setting
- Goal setting
Certification
- Basic Family Services Credential Certificate
- Yearly ERSEA training
- Childplus training
- Various ChildCare Education Institute certificates
Timeline
Family Advocate
Quality Care Services
06.2015 - Current
Some College (No Degree) - Nursing
Winston-Salem State University