Reading
Tonya Chisom
Shorewood,WI
Summary
Motivated Individual with strong background in hands-on operations and system improvements. Contributed to streamlining hospital technology through implementation of Autonomous TUG system. Dedicated to efficiency and quality in all operational tasks.
Overview
16
16
years of professional experience
Work History
Supervisor
Froedtert Health
Milwaukee, WI
03.2009 - 12.2024
- Lead Floor Tech
- Sanitation Supervisor
- Supervisor Floor Care/Supplies for the Housekeepers, Floor Tech & O.R Floor Care
- Supervised daily operations to ensure compliance with
- healthcare standards and protocols.
- Trained staff on best practices for patient care and safety measures when doing floor care work in the patient care areas. Especially during the daytime when we have high traffic and certain projects can only be done during the morning shifts to accommodate patients.
- Developed and implemented process improvements to enhance workflow efficiency (A3 Process improvement projects charts to look at work flow)
- Reduced waste and pursued revenue development strategies to keep department aligned ((Sanitation/Linen).
- Maintained positive customer relations by addressing problems head-on and implementing successful outcome for our department and the external customers.
- Coordinated team schedules and resource allocation to optimize service delivery across departments.
- Managed inventory control systems to ensure availability of supplies and equipment.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Education
Associate of Science - Business Administration And Management
Milwaukee Area Technical College
Milwaukee, WI06-2006
Skills
- Computer skills
- Familiar with Excel & Powerpoint
Accomplishments
- Surfacide trained since 2020
- Cube Curtain Project 2024 entire hospital switch program
- DOT Biohazard training
- Yearly Departmental OSHA Chemical supply list for floor/housekeepers
- Same check list was required for all floor care equipment batteries
- Worked Directly with Stericycle to ensure accurate container counting and daily pick-up were occurring with daily audit logbook
- EPIC Super user Trained assisted with getting all housekeepers to go live with dispatch switcher over
- Dispatcher relief
- Floor Tech Lead Worked with various types of flooring (VCT, PRT, Terrazzo, Carpet)
- Using various floor care machines from walk behinds to stand on/seated rider scrubbers, burnishers, and carpet extractors
- Worked in the OR covering floor in the in /outer core areas
- Worked on A3 project to figure out reasoning for (issues our runners were having with ladder to curtain changing times for isolation rooms) prior to switching to the new zipper curtain style which helped to reduced the amount of time the staff need to spend in holding Housekeepers from holding rooms
planning project
- Oversaw Waste Management sharpes containers
- Baker-Hammer IICII Floor Tech Certified
- Daily Maintenance check on all Equipment ensure weekly service calls were made to ensure no down time for equipment
- Floor Staff run sheets for each area
- Checking work orders/projects to ensure all are completed in timely manner
- Aethon TUG System program for the linen & trash in the Main hospital /Tower
- Weekly Waste Mgt Sanitation with Stericycle,
Interests
Timeline
Supervisor
Froedtert Health
03.2009 - 12.2024
Associate of Science - Business Administration And Management
Milwaukee Area Technical College