Tonya Davis
Cottondale,United States
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Star Construction, LLC
Cottondale, AL
09.2022 - Current
- Managed office supplies inventory and placed orders when necessary.
- Conducted research on various topics as requested by management.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Facilitated communication between different departments within the organization.
- Answered questions from customers regarding products and services offered by the company.
- Compiled data from various sources into organized reports for review by management team.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Handled confidential documents in an organized fashion according to established protocol.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Developed and maintained filing systems for confidential documents and records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Greeted visitors and provided general information about the company.
- Directed customer inquiries to appropriate department personnel.
- Proofread content for typo-free emails and documentation.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Responded to customer issues to provide immediate resolution and improve retention.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Utility Locator
Star Construction, LLC
Cottondale, AL
09.2022 - Current
- Responded to customer inquiries regarding utility location services.
- Collaborated with local municipalities in order to obtain permits prior to performing any work.
- Coordinated with supervisors, engineers and other personnel in order to ensure that all locates were completed safely and efficiently.
- Prepared detailed reports documenting all findings from utility locates.
- Worked with customers to develop solutions for locating difficult-to-find utilities.
- Provided technical support on various projects related to utility locating activities.
- Analyzed blueprints, maps and other documents to identify the exact locations of underground utilities.
- Participated in regular meetings with management team members to discuss progress on current projects.
- Maintained accurate records of all utility locates performed including date, time and location information.
- Performed precise measurements and calculations to accurately determine the depth and position of buried pipes, cables and conduits.
- Ensured compliance with federal regulations regarding underground utility marking requirements.
- Implemented best practices for safe operation of heavy machinery used during excavations.
- Conducted detailed surveys using specialized equipment, such as ground-penetrating radar systems, in order to locate buried utilities.
- Communicated effectively with clients concerning any changes or updates made during the course of a project.
- Developed procedures for locating utilities in areas where traditional methods are not feasible or practical.
- Designated potential locations for new lines based on utility lines already in place.
- Located and determined depths of underground facilities and lines using equipment.
- Identified and sketched locations of utility lines and marked areas of existing utilities for future usage.
- Completed inspections on utilities to assess safety and compliance with applicable regulations.
- Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
- Searched for underground utilities in various weather conditions and notified supervisor of field issues.
- Located underground utilities prior to work being completed.
- Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
- Filled out daily paperwork based on locations and findings for delivery to professionals.
- Used tools, equipment and vehicles to avoid injuries and mishaps.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Communicated with customers to access work areas and explain work.
Education
GED -
Brookwood
Brookwood, ALSkills
- Scheduling
- Letter preparation
- Reception oversight
- Research
- Meeting planning
- Filing
- Bookkeeping
Timeline
Administrative Assistant
Star Construction, LLC
09.2022 - Current
Utility Locator
Star Construction, LLC
09.2022 - Current
GED -
Brookwood