Tonya E Murphy
Ringgold,GA
Summary
Clinical healthcare professional equipped to lead and optimize patient care operations. Proven expertise in managing clinical staff, streamlining processes, and ensuring compliance with healthcare standards. Strong focus on fostering team collaboration and adapting to evolving needs. Skilled in performance improvement, patient relations, and staff development, ensuring reliable and impactful results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Manager
Eye Surgery Center of Chattanooga, LLC
06.2016 - Current
- Manage 36 clinical employees and 6 clerical staff through day-to-day operations of the surgery center.
- Lead clinical operations to enhance patient care and streamline surgical processes.
- Develop and implement training programs for clinical staff to ensure compliance with best practices.
- Collaborate with medical teams to optimize scheduling and resource allocation for surgeries.
- Monitor patient outcomes and instituted quality improvement initiatives to elevate service standards.
- Establish protocols for pre-operative assessments, ensuring thorough evaluations of patient needs.
- Manage inventory of surgical supplies, negotiating contracts to reduce costs without compromising quality.
- Conduct regular performance evaluations, providing feedback and support for continuous professional development.
- Facilitate communication between departments to improve workflow efficiency and enhance patient satisfaction.
- Communicate effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Promote high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensure compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Promote a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
- Implement onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Contribute to successful accreditation reviews with thorough preparation efforts focused on documentation completeness.
- Implement new policies and educated staff on changes.
- Oversee compliance with healthcare regulations and standards, maintaining full accreditation status.
Staff Nurse in Pre-op/PACU and OR Circulator
Eye Surgery Center of Chattanooga, LLC
01.2015 - 01.2016
- Duties included admitting and discharging patients, reviewing post-operative instructions, completing post-operative follow-up calls, circulating cataract surgeries, glaucoma surgeries, cornea surgeries, and oculoplastic surgeries, and assisting with Yag laser procedures.
Operating Room – General Surgery Circulator
CHI Memorial Hospital
01.2011 - 01.2015
- Including ENT, Urology, GYN, and floating to Orthopaedics and Ophthalmology. In 2013, I transferred to Cardiovascular/Thoracic OR circulating open heart surgery, TAVRs, and thoracic surgeries.
Cardiac ICU – Charge Nurse
CHI Memorial Hospital
01.2008 - 01.2011
- Taking care of critically ill patients including balloon pumps, hypothermia protocol, CRRT, respiratory failure patients on ventilators and Bipap machines with sedation drips, cardiac drips, pericardial drains, staffing, and part of the Rapid Response Team and Code Blue Team.
Education
Associates Degree - Nursing (ADN)
Georgia Northwestern Technical College
01.2008
Skills
- Clinical leadership
- Training and mentoring
- Staff supervision
- Staff scheduling
Affiliations
- Member of TASCA Board of Directors
- Member of Southeast Healthcare Coalition
Certification
- Registered Nurse TN Valid through 2026-03-31
- Certified Administrator Surgery Center (CASC) Expires 2027-12-31
- Certified Nurse of the Operating Room (CNOR) Expires 2026-01
- ACLS Expires 2026-09-30
- BLS Expires 2026-09-30
Timeline
Clinical Manager
Eye Surgery Center of Chattanooga, LLC
06.2016 - Current
Staff Nurse in Pre-op/PACU and OR Circulator
Eye Surgery Center of Chattanooga, LLC
01.2015 - 01.2016
Operating Room – General Surgery Circulator
CHI Memorial Hospital
01.2011 - 01.2015
Cardiac ICU – Charge Nurse
CHI Memorial Hospital
01.2008 - 01.2011
Associates Degree - Nursing (ADN)
Georgia Northwestern Technical College