Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
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Tonya Gunter

Danville,VA

Summary

Dynamic Surgery Scheduling Coordinator with expertise from Duke Health Integrated Practice, adept at insurance verification and surgical coordination. Proven ability to enhance patient communication and streamline scheduling processes, ensuring compliance and confidentiality. Recognized for meticulous attention to detail and effective collaboration with healthcare teams to optimize operational efficiency.

Overview

17
17
years of professional experience

Work History

Surgery Scheduling Coordinator

Duke Health Integrated Practice
Greensboro, NC
01.2022 - Current
  • Schedule follow-up appointments according to post-operative protocols.
  • Communicate with insurance companies to determine coverage for specific procedures.
  • Assist in the scheduling of surgeries for patients, ensuring accuracy and timeliness.
  • Work with operating facilities to schedule procedures on behalf of surgeons.
  • Coordinate with surgeons and nursing staff to confirm availability.
  • Communicate estimated surgical costs to patients and collect surgery deposits.

Machine Operator

IKEA
Danville, VA
10.2008 - 11.2019
  • Operated machinery for efficient production of furniture components.
  • Monitored equipment performance and reported issues to maintenance team.
  • Maintained clean and organized work area following safety standards.
  • Collaborated with team members to enhance production workflows.
  • Conducted quality checks on finished products to ensure standards met.
  • Assisted in training new operators on machinery use and safety protocols.
  • Adjust machine settings to complete tasks accurately.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Carry out regular safety checks on machinery prior to operation.
  • Load raw materials into machines according to specified measurements.
  • Monitored the feed and speed of machines during the machining process.
  • Recorded production information such as quantities produced and materials used on daily logs.
  • Inspected finished workpieces to ensure conformance with specifications.
  • Performed periodic maintenance on machines such as cleaning and lubrication.
  • Troubleshoot malfunctions in equipment or processes.

Education

Associate of Applied Science - Medical Coding & Billing

Danville Community College
Danville, VA
12-2021

Skills

  • Surgery scheduling
  • Insurance verification
  • Surgical coordination
  • Patient communication
  • Healthcare compliance
  • Attention to detail
  • Payment collection
  • Facility coordinating
  • Maintaining confidentiality
  • Schedule coordination
  • Current procedural terminology (CPT)
  • Medical coding

Accomplishments

  • Medical Office Studies Certificate
  • Magna Cum Laude Graduate
  • Phi Theta Kappa International Honor Society

Affiliations

  • Church Assistant Secretary
  • Choir member

References

References available upon request.

Timeline

Surgery Scheduling Coordinator

Duke Health Integrated Practice
01.2022 - Current

Machine Operator

IKEA
10.2008 - 11.2019

Associate of Applied Science - Medical Coding & Billing

Danville Community College

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