Tonya Havrane
Winnemucca,NV
Summary
Dynamic Front End Manager at Ridley’s Family Markets with a proven track record in enhancing customer service and optimizing cash handling procedures. Skilled in employee supervision and performance improvements, I effectively maintained store standards and fostered strong customer relations, ensuring a clean and efficient environment for both staff and patrons.
Overview
2023
2023
years of professional experience
Work History
Front End Manager
Ridley’s Family Markets
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Maintained strong customer relations and effective customer service standards.
Cook
Model T
08.2019 - 04.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Cook
Manns Creek
04.2017 - 08.2019
- Ensured work areas remained clean and organized to enhance food preparation safety.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Education
GED - General Studies
Weiser High School
Weiser, ID03.1987
Skills
- Customer service
- Employee supervision
- Staff supervision
- Performance improvements
Timeline
Cook
Model T
08.2019 - 04.2022
Cook
Manns Creek
04.2017 - 08.2019
Front End Manager
Ridley’s Family Markets
GED - General Studies
Weiser High School
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