Tonya Laday
Houston,USA
Summary
Motivated, Ambitious & Determined To Work Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service
Goodwill Industries
Houston, US
01.2023 - Current
- Greet customers as they are walking into Goodwill
- Cash handling as well as handling merchandise and bagging merchandise
- Keeping the floor clean and calling out the lanes as they come out for the customers
- Working with integrity and compassion
Hostess
Phil and Derek's Jazz Bar
Houston, US
08.2022 - 10.2022
- Company Overview: Downtown Houston
- As host, you'll be the conductor of the orchestra that is service
- You are the first impression of the restaurant and set the tone for guests' experiences
- You will answer phones, take reservations, and be responsible for seating guests according to server availability
- Your attention to detail and communication are critically important
- You are also the last note of the experience, and will wish guests farewell and invite them to come back
- Responsibilities
- Greet all guests with a smile upon arrival
- Seat guests and accommodate special requests
- Manage the wait list: record guest names and number in party, and provide estimated waiting time
- Answer phones and manage the restaurant reservation system
- Inspect tables for proper presentation and completeness
- Downtown Houston
Package Handler
United Parcel Service (UPS)
Houston, US
08.2021 - 11.2021
- In the UPS package handler role, you will lift, lower, and slide large numbers of packages during processing
- You will be expected to know how to operate hand tools and mechanical equipment to assist with the movement of bigger packages
- You will also be required to strictly observe the company's package handling standards
- Success in this role will be demonstrated by employing systematic procedures to speed up
Cashier
McDonald's
Lake Charles, US
06.2018 - 08.2018
- Company Overview: Lake Charles, LA
- Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions
- To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate
- Lake Charles, LA
Cashier
Little Caesars
Beaumont, US
06.2016 - 08.2016
- Company Overview: Beaumont, TX
- Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions
- To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate
- Beaumont, TX
Education
High school diploma or GED -
10.2024
Skills
- Complaint resolution
- Safety
- Sales expertise
- Leadership
- Team motivation
- Inventory Management
- Team building
- Multitasking Abilities
- Sales Strategies
- Performance Management
Certification
- Food Handler Certification, 09/01/23, 09/30/25, TX DSHS LICENSE # 64 28093481
- TABC Certified, 10/01/23, 10/31/25
Languages
English, Fluent
Personal Information
Authorized To Work: US
Timeline
Cashier/Customer Service
Goodwill Industries
01.2023 - Current
Hostess
Phil and Derek's Jazz Bar
08.2022 - 10.2022
Package Handler
United Parcel Service (UPS)
08.2021 - 11.2021
Cashier
McDonald's
06.2018 - 08.2018
Cashier
Little Caesars
06.2016 - 08.2016