Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tonya Rodriguez

Grace,ID

Summary

Dedicated cashier with proven customer service skills at Fast Stop Gas Station. Recognized for enhancing customer satisfaction through effective assistance and maintaining an organized checkout area. Demonstrated integrity and a strong work ethic while efficiently processing transactions and ensuring compliance with policies. Committed to fostering a positive shopping experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

Symmetry Financial Group
12.2024 - Current
  • Developed tailored insurance solutions to meet client needs and improve satisfaction.
  • Conducted comprehensive policy reviews to ensure compliance and accuracy in coverage details.
  • Educated clients on policy options, enhancing understanding of benefits and features.
  • Streamlined application processes, reducing turnaround time for policy issuance and claims.

Cashier

Fast Stop Gas Station
02.2025 - 08.2025
  • Process customer transactions accurately and efficiently using point-of-sale systems.
  • Assist customers in locating products and provide information on promotions.
  • Maintain cleanliness and organization of checkout area to enhance customer experience.
  • Handle cash, credit, and debit transactions while ensuring compliance with company policies.

Cashier/Manager's Assistant

Sam's Market
09.2016 - 02.2024
  • Supervised daily cashier operations, ensuring adherence to company policies and standards.
  • Trained and mentored new cashiers on customer service protocols and cash handling procedures.
  • Implemented workflow improvements to enhance operational efficiency at checkout stations.
  • Resolved customer inquiries and complaints, fostering positive shopping experiences.
  • Collaborated with management to develop promotional strategies that increased store revenue.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.

Education

High School Diploma -

Grace High School
Grace, ID
05-1996

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Certification

I'm currently a licensed Life insurance agent. While working towards becoming certified in Health, Property and Casualty.

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Fast Stop Gas Station
02.2025 - 08.2025

Life Insurance Agent

Symmetry Financial Group
12.2024 - Current

Cashier/Manager's Assistant

Sam's Market
09.2016 - 02.2024

High School Diploma -

Grace High School

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