Tonya Schoenhard
Results-driven Business Professional with expertise in employee relations, problem-solving, and team collaboration. Proven track record in developing comprehensive marketing strategies that enhance customer satisfaction and retention. Proven entrepreneur and business implementation skills.
Self-motivated Benefits/Marketing Professional known for strong communication and management skills. Expert in developing competitive marketing strategies and designing employee benefits plans that drive engagement and satisfaction. Ready to leverage experience to enhance organizational performance.
Work History
Benefits Professional
9 Years 9 Months- Designed employee benefits plans to ensure optimal offerings and benefits.
- Managed open enrollment periods, ensuring accurate communication of benefits options.
- Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
- Collaborated with payroll departments to ensure accurate deductions related to employee benefits plans were processed correctly each pay period.
- Conducted annual open enrollment sessions to ensure employees were well-informed about their options and plan changes.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions and claims through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
MoJoz Coffee
3 Years 2 Months- Developed business strategies that enhanced growth and expanded market presence.
- Implemented financial management practices that supported sustainable profitability through franchise options.
- Established brand recognition and customer loyalty by consistently delivering high-quality products and services.
- Self-motivated, with a strong sense of personal responsibility.
The French Tip Salon and Spas
19 Years 5 MonthsDesigned and operated business strategies to enhance overall performance.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Sales Associate
3 Years 7 Months- Developed strong relationships with clients to enhance customer loyalty and retention.
- Conducted product demonstrations to educate clients on features and benefits, increasing awareness.
- Utilized CRM software to manage sales leads and track customer interactions efficiently.
- Collaborated with team members to strategize on promotional campaigns, driving sales growth.
- On Air experience
- Ad production (collaboration, writing, editing, production)
Schoenhard's Lawn Care and Snow Removal
31 Years 7 MonthsOwned, developed, and operated the project as a managing board member.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.