Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through Number years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Secretary
Neff Enterprises
Harrisonburg, VA
09.2021 - 01.2023
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Created and updated records and files to maintain document compliance.
Answered multi-line phone system and enthusiastically greeted callers.
Provided clerical support to company employees by copying, faxing, and filing documents.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Maintained office supplies inventory by checking stock and ordering new supplies.
Security Officer
Mary Baldwin University
Staunton, VA
01.2018 - 05.2020
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
Assisted in developing comprehensive security policies to address potential risks and protect company assets.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Reported suspicious activities and persons to law enforcement.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Examined doors, windows and gates to verify security.
Responded quickly to emergency situations to assess and deflect issues.
Checked and verified photo identification prior to granting facility access.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Public Transit & School Bus Driver
Harrisonburg Department Of Public Transportation
Harrisonburg, VA
08.2011 - 01.2018
Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Supervised students during loading, unloading and on bus.
Completed logbooks, incident reports and other daily paperwork.
Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
Inspected emergency equipment and verified safe working order for student and driver use.
Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
Identified and reported mechanical problems and safety hazards.
Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers
Supported special needs students
Enforced student behavior policies and responded to student emergencies.
Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
Administered first aid to passengers in need.
Property Manager Commerial and Residential
Bill Neff Enterprises
Harrisonburg
09.1989 - 08.2011
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Coordinated appointments to show marketed properties.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Administered operations to handle needs of more than Number tenants across Number property units.
Education
Class A Commercial Drivers License - CDL
Blue Ridge Community College
Weyers Cave, VA
05.2018
Associates In Applied Science - Accounting
Dominion College
Harrisonburg, VA
06.1996
Diploma - Basic
Eastern Mennonite University
Harrisonburg, VA
06.1994
Skills
Documentation and Recordkeeping
Meeting Support
Bookkeeping
Office Equipment Operation
Calendar Management
Business Correspondence
Document and File Management
Customer Service
Critical Thinking
Multitasking and Time Management
Transcription and dictation
Document conversion
Clear Communication
Editing and proofreading
Confidentiality and Data Protection
Meeting Arrangements
Appointment Coordination
Project Schedule Coordination
Sales Support
Accounting skills
Appointment Scheduling
Filing and data archiving
Schedule Management
Customer relations and communications
Verbal and written communication
Paperwork drafting
Certification
Adult and infant CPR, Lifesaving and AED Certified.