Tonya Torres
Manvel,TX
Summary
Patient-focused and compassionate Medical Assistant with over 10 years of experience in handling patients, administering medication, reviewing confidential reports, preparing exam rooms, taking vital signs, and providing quality patient experiences. Reliable professional with proven track record in creating positive rapport and cordial relations with patients, families, and staff members. Trustworthy and highly dependable caregiver experienced in fast-paced hospital settings and environments.
Overview
24
24
years of professional experience
Work History
Medical Assistant Surgery Scheduler
UT Physicians Orthopedic/
Houston, TX
10.2021 - 12.2023
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Incorporated outside records into charts and EHR.
- Changed dressings on wounds to prevent infection and check for healing.
- Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
Medical Assistant
TMC Research
Houston, TX
05.2020 - 08.2021
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
- Educated patients about medications, procedures and physician's instructions.
- Sterilized medical equipment after each procedure.
- Prepared, stained, cover slipped and catalogued cytology specimens.
Medical Assistant
Costal Vascular
Pearland, TX
07.2020 - 10.2020
- Answered phone calls and scheduled or followed-up on appointments.
- Cleaned, prepared, and maintained examinations rooms and treatment areas.
- Administered injections and medications, dressed wounds, and collected lab specimens for tests.
- Supported front office operations including billing, invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verification.
- Prepared for next day's patients by pulling charts and making confirmation calls.
- Prepared patients for physician examinations and treatments, answered questions and offered emotional support.
- Monitored patient stability by checking vital signs and weight.
Medical Assistant
Stroke Scan
Katy, TX
04.2016 - 06.2020
- Cleaned, prepared, and maintained examinations rooms and treatment areas.
- Communicated with patients and families proactively to gather information on patient's condition.
- Organized, reviewed, and forwarded incoming test results to the physicians. Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures.
- Ensured all tools and equipment used for testing or collecting samples were adequately sanitized and sterilized in compliance with OSHA standards for lab processing.
- Performed gamut of tasks, including maintaining files, verifying insurance claims on behalf of patients, and scanning documents.
- Recognized on multiple occasions for efficiently handling administrative duties, including answering phones, scheduling appointments and maintaining medical records.
- Prepared specimens for outside lab testing, as ordered by the physicians.
- Administered injections and medications, dressed wounds, and collected lab specimens for tests.
- Answered phone calls and scheduled or followed-up on appointments.
Medical Assistant
Hematology Oncology
Houston, TX
01.2009 - 04.2012
- Administering injections.
- Removing chemotherapy pumps/IV lines.
- Drawing blood and finger sticks.
- Maintaining CBC machine and PT/INR machine.
- Collecting and processing urine and tissue sample for laboratory send out.
- Trained patients on how to properly operate medical equipment.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Scheduled appointments for patients via phone and in person.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Medical Assistant
Colon and Rectal Clinic
Houston, TX
02.2006 - 12.2008
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Educated patients about medications, procedures and physician's instructions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Positioned patients for optimal comfort prior to procedures.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Medical Assistant
Northwest Cancer Center
Houston, TX
03.2003 - 12.2005
- Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
- Sterilized medical equipment after each procedure.
- Draw Blood and giving injections.
- Positioned patients for optimal comfort prior to procedures.
- Trained patients on how to properly operate medical equipment.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Reviewed treatment sheets for consistency, completeness and accuracy.
- Printed and filed examination data records according to HIPAA patient standards.
Medical Assistant
Dr. Brickman/ Dermatologist
Houston, TX
03.2002 - 12.2003
- Hair laser removal.
- Blood draw and injections.
- Prepare for minor procedures.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Escorted patients to examination rooms and documented medical histories.
- Prepared, stained, cover slipped and catalogued cytology specimens.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Sterilized medical equipment after each procedure.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medical Assistant
Women's Center
Houston , TX
03.2000 - 12.2002
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
- Educated patients about medications, procedures and physician's instructions.
- Printed and filed examination data records according to HIPAA patient standards.
- Positioned patients for optimal comfort prior to procedures.
- Scheduled appointments for patients via phone and in person.
- Sterilized medical equipment after each procedure.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Education
GED -
Houston Community College
Houston, TX08.2012
Certification - Medical Assisting
Texas School Of Business
Houston, TX03.2001
Associate of Applied Science -
College Of Healthcare
Houston, TX03.2016
Skills
- Patient care Sterilize instruments
- Prepare treatment rooms Efficient and team player
- Venipuncture and phlebotomy
- Monitor vital signs
Timeline
Medical Assistant Surgery Scheduler
UT Physicians Orthopedic/
10.2021 - 12.2023
Medical Assistant
Costal Vascular
07.2020 - 10.2020
Medical Assistant
TMC Research
05.2020 - 08.2021
Medical Assistant
Stroke Scan
04.2016 - 06.2020
Medical Assistant
Hematology Oncology
01.2009 - 04.2012
Medical Assistant
Colon and Rectal Clinic
02.2006 - 12.2008
Medical Assistant
Northwest Cancer Center
03.2003 - 12.2005
Medical Assistant
Dr. Brickman/ Dermatologist
03.2002 - 12.2003
Medical Assistant
Women's Center
03.2000 - 12.2002
GED -
Houston Community College
Certification - Medical Assisting
Texas School Of Business
Associate of Applied Science -
College Of Healthcare